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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed four days ago

Senior BAS Accountant – Business Advisory Services

at SCI Recruitment NZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Business Services & Corporate AdvisoryBusiness Services & Corporate Advisory
classification: Accounting(Accounting)
  • Mid-sized firm with impeccable reputation. Flexible work environment.
  • Modern offices in a prime Auckland location. Professionally stimulating work
  • Above-market offer, pathway to directorship in the longer term and much more..
Sought-after employer in the mid-market segment of the CA sector. Probably the best opportunity at this level in the CBD area. Call us to find out why
4d ago
Listed four days ago

Head of IT & Infrastructure

at Clanwilliam

This is a Full time job

Newmarket, Auckland
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Grow your skills and progress your career in a strong successful organisation
  • Be part the ANZ Technology Leadership team in a strong, growing, global business
Combine your IT infrastructure expertise with leadership & people management talents in a business that enables better healthcare outcomes.
4d ago
Listed nineteen hours ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
19h ago
Listed eleven days ago

IT Manager

at Merchant 1948 and Mi Piaci (Overland Footwear Group)

This is a Full time job

Auckland CBD, Auckland
$90,000 – $110,000 per year
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead IT Strategy: Drive innovation and efficiency
  • Manage Key Projects: Oversee impactful IT projects and vendor relationships.
  • Enhance Systems: Ensure stability and security of Overland's IT infrastructure.
Join Overland as an IT Manager! Grow personally & professionally, enjoy top benefits, and thrive in NZ's award-winning culture!
11d ago
Listed one day ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1d ago
Listed five days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
5d ago
Listed fifteen days ago

Senior Business Services Accountant

at SCI Recruitment NZ

This is a Full time job

Auckland CBD, Auckland
$90,000–$115,000 per year, depending on experience
subClassification: Business Services & Corporate AdvisoryBusiness Services & Corporate Advisory
classification: Accounting(Accounting)
  • Focus on sizeable clients with complex structures. Flexible work environment
  • Broad technical scope, professional development, unlimited career progression
  • High-end compliance, financial and management reporting, IFRS + value-add work..
Best of CA. Established CA firm based in a vibrant city fringe location, close to public transport, shops, restaurants and other amenities.
15d ago
Be an early applicant
Listed five days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
5d ago
Listed six days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
6d ago
Listed one day ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
1d ago
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
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