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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed nine days ago

Team Leader Digital

at GS1 New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic benefits - Free health, life, trauma and Income protection insurance
  • Great Location
  • Interesting and challenging work!
Not for profit GS1 seeks an Team Leader Digital to develop and maintain software consistent with the company's strategic direction.
9d ago
Listed seven days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
7d ago
Listed four days ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
4d ago
Listed eight days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
8d ago
Listed eighteen hours ago

Service Delivery Manager - Microsoft Dynamics

at Fusion5

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic employee benefits and work culture
  • Variety and development opportunities to grow your career
  • Hybrid working environment - Ability to WFH 2 days per week
We are seeking a Microsoft Dynamics 365 delivery professional to join us in our Customer Success Team located in Auckland or Wellington.
18h ago
Listed eleven days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
11d ago
Expiring soon
Listed twenty hours ago

Customer Service Consultant

at NHP

This is a Full time job

Mount Wellington, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Be part of one of the core functions of NHP!
  • Flexibility & Full Product Training provided!
  • Exposure to a broad range of customers!
An opportunity exists for a 'switched on' Customer Service Consultant with technical aptitude. Opportunity to grow & develop with the business!
20h ago
Listed eleven days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
11d ago
Listed twelve days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
12d ago
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