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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed seven days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
7d ago
Listed four days ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
4d ago
Listed eight days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
8d ago
Listed fourteen hours ago

Service Delivery Manager - Microsoft Dynamics

at Fusion5

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic employee benefits and work culture
  • Variety and development opportunities to grow your career
  • Hybrid working environment - Ability to WFH 2 days per week
We are seeking a Microsoft Dynamics 365 delivery professional to join us in our Customer Success Team located in Auckland or Wellington.
14h ago
Listed sixteen hours ago

Customer Service Consultant

at NHP

This is a Full time job

Mount Wellington, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Be part of one of the core functions of NHP!
  • Flexibility & Full Product Training provided!
  • Exposure to a broad range of customers!
An opportunity exists for a 'switched on' Customer Service Consultant with technical aptitude. Opportunity to grow & develop with the business!
16h ago
Listed seventeen hours ago

Cultural Kaimahi

at National Hauora Coalition

This is a Full time job

Auckland CBD, Auckland
subClassification: Indigenous & Multicultural ServicesIndigenous & Multicultural Services
classification: Community Services & Development(Community Services & Development)
  • 12 month Fixed Term Contract
  • Auckland based role
  • Passionate team making a real difference to Māori health outcomes
We are looking for a passionate Cultural Kaimahi to join our NHC team in Auckland
17h ago
Be an early applicant
Listed eight days ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
8d ago
Listed eight days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
8d ago
Listed twelve days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
12d ago
Listed eleven days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
11d ago
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