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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed seven days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
7d ago
Listed four days ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
4d ago
Listed twenty three hours ago

Service Delivery Manager - Microsoft Dynamics

at Fusion5

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic employee benefits and work culture
  • Variety and development opportunities to grow your career
  • Hybrid working environment - Ability to WFH 2 days per week
We are seeking a Microsoft Dynamics 365 delivery professional to join us in our Customer Success Team located in Auckland or Wellington.
23h ago
Listed eleven days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
11d ago
Expiring soon
Listed nine days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
9d ago
Listed one day ago

Customer Service Consultant

at NHP

This is a Full time job

Mount Wellington, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Be part of one of the core functions of NHP!
  • Flexibility & Full Product Training provided!
  • Exposure to a broad range of customers!
An opportunity exists for a 'switched on' Customer Service Consultant with technical aptitude. Opportunity to grow & develop with the business!
1d ago
Listed eleven days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
11d ago
Listed four days ago

Growth Union Organiser

at NZEI

This is a Full time job

Auckland CBD, Auckland
From $100,416
subClassification: Community DevelopmentCommunity Development
classification: Community Services & Development(Community Services & Development)
  • Focus on greenfields and lower density sites
  • Develop and support leaders and activists in their unionism
  • Use your strong organising skills in a focused team
For unionists passionate about greenfields organising this is your opportunity to work bringing unions to workers in the education system.
4d ago
Listed nine days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
9d ago
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