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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed ten hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
10h ago
Listed eleven hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
11h ago
Listed twelve hours ago

Customer Experience Owner

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
A key member of the Leadership team in the L&P Tribe, you will lead enterprise squad(s) to deliver tangible home lending experiences to customers.
12h ago
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed three days ago

Group Product Manager

at Xero

This is a Full time job

Parnell, Auckland
5 weeks leave and own a part of Xero with shares!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead and coach a team of product managers, elevate product management capability
  • Collaborate with stakeholders in developing a strategic vision and roadmap
  • Great benefits, culture and work life balance!
An exciting opportunity for an experienced Group Product Manager with strong product and people leadership experience! Work from our Auckland office!
3d ago
Listed three days ago

Multimedia Journalist – Pacific Languages

at Pacific Media Network

This is a Contract/Temp job

Manukau, Auckland
subClassification: Journalism & WritingJournalism & Writing
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Bring the best of Pacific news to ensure it reaches a wider audience
  • Ability to speak a Pacific language is a bonus
  • Full-time 12 month contract with the potential to extend
Work alongside the 10 Pacific language programmes to help craft news stories for on-air and online
3d ago
Be an early applicant
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed four days ago

Senior Analytics Engineer

at Kiwibank

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Opportunity can be based in Auckland or Wellington
  • Banking benefits, health insurance, flex working, x4 wellbeing days and more
  • New role as part of continued investment in Kiwibank Strategic Insights team
Join Kiwibank's growing Strategic Insights practice in this newly created Senior Analytics Engineer role, to help enhance our analytical capabilities!
4d ago
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