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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed four days ago

Product Owner

at Manage My Health

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a company that puts helping people above all else
  • Fast-paced role with career progression opportunities
  • Work with a diverse, passionate, and fun team of incredible people
We are looking for an experienced, self-motivated Product Owner to work within our dynamic environment
4d ago
Listed four days ago

Product Manager

at Manage My Health

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a company that puts helping people above all else
  • Fast-paced role with career progression opportunities
  • Work with a diverse, passionate, and fun team of incredible people
We are looking for an experienced, self-motivated Product Manager to work within our dynamic environment
4d ago
Listed eight hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
8h ago
Listed three days ago

Group Product Manager

at Xero

This is a Full time job

Parnell, Auckland
5 weeks leave and own a part of Xero with shares!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead and coach a team of product managers, elevate product management capability
  • Collaborate with stakeholders in developing a strategic vision and roadmap
  • Great benefits, culture and work life balance!
An exciting opportunity for an experienced Group Product Manager with strong product and people leadership experience! Work from our Auckland office!
3d ago
Listed ten days ago

Digital Product Owner

at Contact Energy

This is a Full time job

Auckland CBD, Auckland
Competitive salary and benefits package
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Exciting opportunity in the digital growth space
  • Work anywhere in NZ
  • Join the whanau helping decarbonise Aotearoa
Bring your subject matter expertise to lead Contact Energy's direction into best of class customer experiences and new innovative digital propositions
10d ago
Listed eighteen days ago

Product Owner

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Competitive salary + 10% superannuation + range of leading employee benefits
  • Hybrid role + centrally located offices in Britomart + WFH available
  • Develop your career with Westpac!
As Product Owner, you will help lead an agile development team.
18d ago
Listed ten hours ago

Customer Experience Owner

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
A key member of the Leadership team in the L&P Tribe, you will lead enterprise squad(s) to deliver tangible home lending experiences to customers.
10h ago
Listed six days ago

Writer

at Caffeine Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Journalism & WritingJournalism & Writing
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Become a trusted curator of NZ's rocketing start-up scene
  • Autonomy & opportunity to experiment with new and engaging ways to tell stories
  • Daily connection with some of NZ's greatest minds and offbeat thinkers
Searching for a passionate, energetic, kind, non-judgemental, and curious writer to be the voice of NZ’s startup scene. Must thrive in fast start-ups!
6d ago
Listed eight hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
8h ago
Listed twenty four days ago

Customer Care Manager

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland
NZD 80000 - 90000 per annum
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • $80,000 - $90,000 per annum (98K OTE) + company car + mobile phone
  • Competitive KiwiSaver scheme + Discounted Southern Cross Health Insurance
  • Transition from Team Lead to Manager: Elevate Your Career with Our Opportunity
Manage a close-knit customer care team for a globally recognised automotive company
24d ago
Listed ten days ago

Product Delivery Manager - Auckland

at Datacom

This is a Full time job

Auckland CBD, Auckland
Product Delivery Manager
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Opportunities for Growth and Professional Development
  • Flexible Work Arrangements and Work From Home
  • Employee discounts across Tech, Health, Fitness and more!
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisation
10d ago
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