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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed seven hours ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
7h ago
Listed fifteen days ago

Credit Analyst - Corporate/Institutional

at Drake New Zealand - Auckland South

This is a Full time job

Auckland CBD, Auckland
$90,000-120k per year
subClassification: Banking - Corporate & InstitutionalBanking - Corporate & Institutional
classification: Banking & Financial Services(Banking & Financial Services)
  • CBD Location + Modern Office
  • Distinguished Global Bank
  • Unique Benefits Package
work closely with Credit Managers to contribute to successful business growth, credit portfolio management, processes, and credit asset performance.
15d ago
Listed four days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
4d ago
Listed five days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
5d ago
Listed three days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
3d ago
Listed one day ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1d ago
Listed four days ago

Senior Manager, Client Payment Solutions

at BNZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Banking - Corporate & InstitutionalBanking - Corporate & Institutional
classification: Banking & Financial Services(Banking & Financial Services)
  • Focus on driving new merchant & payment revenue origination within C&IB
  • Bring your strong knowledge of transactional banking products and services
  • Enjoy amazing staff benefits, including 6 weeks annual leave!
We currently have an exciting, newly created opportunity within our Specialised Solutions team, for an experienced Transactional Banking professional!
4d ago
Listed five days ago

Corporate Transactional Relationship Manager

at BNZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Banking - Corporate & InstitutionalBanking - Corporate & Institutional
classification: Banking & Financial Services(Banking & Financial Services)
  • Build relationships with some of New Zealand's largest customers!
  • Bring your strong knowledge of transactional banking products and services
  • Enjoy amazing staff benefits, including 6 weeks annual leave!
Due to recent business growth, we are looking to expand our Specialised Solutions team, with an exciting, newly created opportunity!
5d ago
Listed six hours ago

Customer Service Agent - Hybrid

at Probe Group NZ

This is a Part time job

Ellerslie, Auckland
Base plus OTE
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Auckland based - Hybrid role
  • Part time fixed term until 31 May 2025
  • Full time training, moving to part time hours
We are looking for passionate Customer Service Agents to join us in our brand new office. Please read our ad carefully for job details.
6h ago
Listed five days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
5d ago
Listed ten hours ago

Senior Solicitor or Senior Associate – Banking and Finance

at Buddle Findlay

This is a Full time job

Auckland CBD, Auckland
subClassification: Banking & Finance LawBanking & Finance Law
classification: Legal(Legal)
  • Top market remuneration & benefits + social events + wellbeing resources
  • Interesting and rewarding work for lender and borrower clients
  • Work directly with 3 partners who all have local and international B&F expertise
Our leading Banking team is growing and is interested in lawyers with 4+ years of experience in banking law, ready to take a step up in their career!
10h ago
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