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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

People and Culture - Business Partner

at MIT | Te Pūkenga

This is a Full time job

Manukau, Auckland
Flexible Working Location
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
  • Culturally rich environment
  • Values driven organisation
  • Continuous Learning opportunities
Whakairohia he toki, tāraia te anamata | Learning with purpose, creating our futures At Te Pūkenga our 10,000 kaimahi (staff) are dedicated to deliver
Listed fifteen hours ago

People and Culture - Business Partner

at MIT | Te Pūkenga

This is a Full time job

Manukau, Auckland
Flexible Working Location
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
  • Culturally rich environment
  • Values driven organisation
  • Continuous Learning opportunities
Whakairohia he toki, tāraia te anamata | Learning with purpose, creating our futures At Te Pūkenga our 10,000 kaimahi (staff) are dedicated to deliver
15h ago
Listed eighteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
18h ago
Listed eighteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
18h ago
Listed twenty one hours ago

Human Resources Business Partner

at Oji Fibre Solutions Packaging NZ

This is a Full time job

Manukau, Auckland
Competitive salary package and staff benefits
subClassification: Consulting & Generalist HRConsulting & Generalist HR
classification: Human Resources & Recruitment(Human Resources & Recruitment)
  • HR Practitioner - join packaging business
  • Multiple sites around NZ
  • Supportive and professional working environment
Your chance to shine and really add value to our business units, providing support across the full employee lifecycle
21h ago
Listed twenty two hours ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
22h ago
Listed twenty three hours ago

Lead Capability Coach

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities
  • Viaduct harbour location
  • Worthwhile work that makes a real difference
Take ownership of positive behavioural change by working alongside Leaders, Case Managers & Business Partners to deliver customer excellence.
23h ago
Be an early applicant
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed three days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
3d ago
Listed three days ago

Client Engagement Specialist

at Kin

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Organisation transforming the lives of girls, women, and whānau
  • Engagement opportunity
  • Opportunity to influence change
Engage and support individuals and families experiencing hardship by providing guidance and connecting them with resources to improve wellbeing.
3d ago
Listed three days ago

Claims Examiner, Property & Energy

at AIG

This is a Full time job

Auckland CBD, Auckland
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Flexible working arrangements
  • Local & Global exposure to Insurance with opportunities to learn & develop
  • Great Employee Benefits, Culture & Company Initiatives
Join AIG, the world's largest insurance organisation, where you can explore your potential within a talented & motivated Claims team.
3d ago
Listed three days ago

Colleague Benefits & Performance Lead

at BNZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Remuneration & BenefitsRemuneration & Benefits
classification: Human Resources & Recruitment(Human Resources & Recruitment)
  • Auckland based hybrid role
  • Bring you experience in performance & reward at enterprise level
  • Generous benefits and leave allowance
New role! Ensure that BNZ maintains colleague benefit a& performance frameworks designed to attract, motivate and retain high performing colleagues.
3d ago
Listed three days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
3d ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
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