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Listed two days ago

This is a Full time job

subClassification: Consultants
classification: Information & Communication Technology
  • Proven expertise in contact center and omnichannel practices.
  • Contact center software systems, ideally Genesys and NICE
  • Proficiency in CRM systems
We are seeking a Consultant - Assisted Technology to join our client's team within their digital channels workstream.
2d ago
Listed two days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • 4 days on, 4 days off to support a better work life balance
  • Base salary that increases 2 times in the first year plus penal rates
  • Join a tight-knit team that are passionate about what they do
Take back-to-back calls in challenging situations. Accurately collect & transcript information. Utilise technical ability in a multiscreen environment
2d ago
Listed two days ago

This is a Full time job

subClassification: Consultants
classification: Information & Communication Technology
  • Eexpertise in Workforce Management (WFM) methodologies
  • Omnichannel customer engagement, software systems ideally Genesys and NICE
  • Prior experience working in the government sector.
We are seeking a Consultant - Workflow and Operations to join our client's team within a digital change project
2d ago
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