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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Property Finance Lending Manager

at JOYN

This is a Full time job

Newmarket, Auckland
subClassification: MortgagesMortgages
classification: Banking & Financial Services(Banking & Financial Services)
  • Large existing client base to take over
  • Work with a team of dedicated professionals
  • Newmarket based
On the look out for an experienced property/construction lender who will be able to hit the ground running & take ownership of this key position.
Listed four days ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
4d ago
Listed thirteen days ago

Client Services Consultant

at Cultivate – SEEK Medium Agency of the Year 2023

This is a Full time job

Rodney & North Shore, Auckland
Base + bonus + hybrid + great benefits
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
  • People focused role within financial services
  • Hybrid - WFH days, Career progression, great team!
  • Opportunity to study toward your level 5 FS Certificate
Looking for a career, not just a job? You will be assisting existing clients with their financial goals in KiwiSaver and Managed Funds.
13d ago
Listed eight hours ago

Fraud Detection Specialist

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
Due to some internal promotions and team growth, we are looking for some fraud detection superstars to join our amazing team.
8h ago
Listed eight days ago

Customer Service Team Member

at PlaceMakers

This is a Casual/Vacation job

Albany, Auckland
Annual remuneration review + Uniform + Kiwisaver
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Attractive hourly rate + Weekly pay cycle
  • Training + Great career progression opportunities + Inclusive environment
  • Discounted goods & services
Serving & building rapport with our loyal customers. Loading vehicles. As well as oversee inventory and managing stock.
8d ago
Listed eight days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
8d ago
Listed one day ago

Customer Care Representative

at NZ Post

This is a Full time job

East Tamaki, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work from the office or choose our flexi working option
  • Start Date: 29th of July 2024
  • $27.58 per hour + strong training plan and development opportunities
Here at NZ Post, we are all about people! We are looking for resilient and empathetic individuals to join our team! Apply now!
1d ago
Listed six days ago

Customer Services Officer

at New Zealand Couriers

This is a Full time job

Penrose, Auckland
Immediate start available + free onsite parking
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Free onsite parking
  • On the job training, skills development and coaching
  • Work in a dynamic and challenging work environment with an established company
Play a pivotal role in building strong partnerships and delivering high standards of customer service.
6d ago
Listed five days ago

Credit Analyst

at Heartland

This is a Full time job

Auckland CBD, Auckland
subClassification: CreditCredit
classification: Banking & Financial Services(Banking & Financial Services)
  • Opportunities for growth and career progression
  • Join an innovative and always evolving kiwi company
  • Excellent Insurance packages and banking perks
You'll produce quality and accurate lending applications for decisioning by the Credit Risk team.
5d ago
Listed four days ago

Investment Analyst

at New Zealand Trade & Enterprise

This is a Full time job

Auckland CBD, Auckland
subClassification: Corporate Finance & Investment BankingCorporate Finance & Investment Banking
classification: Banking & Financial Services(Banking & Financial Services)
  • We have a diverse & collaborative environment that inspires lifelong learning
  • We offer hybrid working that enables work life balance + 5 weeks annual leave
  • We are focused on holistic wellbeing to support you to be your best self
The Investment Solutions team at NZTE is looking for two highly motivated and capable Investment Analysts to join us in Tāmaki Makaurau, Auckland.
4d ago
Listed six days ago

Customer Experience Specialist

at Corpay

This is a Full time job

Ellerslie, Auckland
$55,000 – $57,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary​ and attractive incentives
  • Opportunities for career progression and development
  • Join a fun team
Retain customers by managing and exceeding expectations through delivery of a quality service that focuses on our customer centric approach.
6d ago
Listed fourteen days ago

Contact Centre Representative

at Smartpay Australia PTY Limited

This is a Full time job

Wairau Valley, Auckland
$55,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield location
  • Fun, supportive team environment
  • Launch your career in the financial services industry
Want to be part of a high performing Customer Service & Tier 1 Technical support team with one of the highest NPS Scores in our industry?
14d ago
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