Job Description

Job Header

Customer Services Officer

Advertiser: SPCAMore jobs from this company

Job Information

Job Listing Date
2 Dec 2019
Location
Canterbury, Christchurch
Work Type
Casual/Vacation
Classification
Call Centre & Customer Service, Customer Service - Customer Facing

Customer Services Officer

Contract: Casual

Location:  SPCA Christchurch

About the role

We are looking for a Customer Services superstar to complement/assist/support the customers service team when required.  This role may provide cover for sickness and annual leave, training and meetings.  You will be based in our reception area handling customer enquires in person, via email and over the phone.  The role is varied administration duties and completing adoptions.

This role is the face of SPCA so excellent customer service skills are a must.

What we can offer you

  • Make an actual difference for New Zealand’s animals
  • Work with highly passionate people
  • Onsite parking
  • Be part of a great team

What we need from you

Our ideal candidate will:

  • Have excellent communication and customer service skills, with the ability to handle conflict situations and a friendly and positive attitude.
  • Have previous experience working in a similar role
  • Have a flexible approach to the hours of work, and be able to prioritise and effectively manage workloads.
  • Have excellent computer skills.
  • Demonstrate empathy and resilience
  • Have the ability to work in a fast paced environment and must have a love for working with both people and animals.

Who we are

SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.

Does this sound like the ideal role for you? If you match the above criteria, please apply now! To find out more about us, go herehttps://www.spca.nz/what-we-do

Applications without a cover letter stating why you feel you are suited to this role, will NOT be considered.

Applications close Friday 13th December 2019.

For a copy of the Job Description visit https://www.qjumpers.co.nz/58820/desc/

Debbie Rule
SPCA

Contract: Casual

Location:  SPCA Christchurch

About the role

We are looking for a Customer Services superstar to complement/assist/support the customers service team when required.  This role may provide cover for sickness and annual leave, training and meetings.  You will be based in our reception area handling customer enquires in person, via email and over the phone.  The role is varied administration duties and completing adoptions.

This role is the face of SPCA so excellent customer service skills are a must.

What we can offer you

  • Make an actual difference for New Zealand’s animals
  • Work with highly passionate people
  • Onsite parking
  • Be part of a great team

What we need from you

Our ideal candidate will:

  • Have excellent communication and customer service skills, with the ability to handle conflict situations and a friendly and positive attitude.
  • Have previous experience working in a similar role
  • Have a flexible approach to the hours of work, and be able to prioritise and effectively manage workloads.
  • Have excellent computer skills.
  • Demonstrate empathy and resilience
  • Have the ability to work in a fast paced environment and must have a love for working with both people and animals.

Who we are

SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.

Does this sound like the ideal role for you? If you match the above criteria, please apply now! To find out more about us, go herehttps://www.spca.nz/what-we-do

Applications without a cover letter stating why you feel you are suited to this role, will NOT be considered.

Applications close Friday 13th December 2019.

For a copy of the Job Description visit https://www.qjumpers.co.nz/58820/desc/

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role