Job Description

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IT Support Engineer

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Job Information

Job Listing Date
29 Nov 2019
Location
Auckland, Auckland Central
Work Type
Full Time
Classification
Information & Communication Technology, Help Desk & IT Support

IT Support Engineer

What you’ll be doing:

Reporting to the Head of Technology, you'll be the IT Support Engineer responsible for providing 1st to 3rd level IT Support for both infrastructure and systems.  The role will primarily be L1 & L2 issues, however if you have the skills to do L3 you won't be held back.  You’ll be joining a small close-knit IT team providing customer support in a timely and effective manner. You'll be supporting hardware, software, networks, end-users, responding to support queries from the help desk ticketing system, via phone, face-to-face and email. 

What you'll need to be successful:
  • Minimum 1 years practical IT Support or Helpdesk experience
  • Experience with Microsoft technologies will be highly desirable
  • Ability to solve hardware, network and application issues
  • Excellent communication and interpersonal skills
  • Ability to work both cohesively as a team and autonomously
  • Customer-focused
  • Can-do positive attitude
Why this role:

This is your once in a lifetime opportunity to get one on one mentoring from our clients Head of IT, System Administrator, Security Manager, and Project Manager while they go through a digital transformation programme.

Don’t be one of those people who read an advert about a fantastic opportunity and never actually apply, only to later hear somebody you know bragging about how great their new job is!  They applied so don’t miss this opportunity – APPLY NOW!

Your interest will be treated in the strictest of confidence. 

Please apply using an MS WORD version of your CV, as if we proceed with your application this is the format we’ll require to submit to clients.
Note: We review all CV's manually and you will only be contacted if your skills and experience meet the requirements of any of our clients.
  
Reference no: SP-3032545
What you’ll be doing:

Reporting to the Head of Technology, you'll be the IT Support Engineer responsible for providing 1st to 3rd level IT Support for both infrastructure and systems.  The role will primarily be L1 & L2 issues, however if you have the skills to do L3 you won't be held back.  You’ll be joining a small close-knit IT team providing customer support in a timely and effective manner. You'll be supporting hardware, software, networks, end-users, responding to support queries from the help desk ticketing system, via phone, face-to-face and email. 

What you'll need to be successful:
  • Minimum 1 years practical IT Support or Helpdesk experience
  • Experience with Microsoft technologies will be highly desirable
  • Ability to solve hardware, network and application issues
  • Excellent communication and interpersonal skills
  • Ability to work both cohesively as a team and autonomously
  • Customer-focused
  • Can-do positive attitude
Why this role:

This is your once in a lifetime opportunity to get one on one mentoring from our clients Head of IT, System Administrator, Security Manager, and Project Manager while they go through a digital transformation programme.

Don’t be one of those people who read an advert about a fantastic opportunity and never actually apply, only to later hear somebody you know bragging about how great their new job is!  They applied so don’t miss this opportunity – APPLY NOW!

Your interest will be treated in the strictest of confidence. 

Please apply using an MS WORD version of your CV, as if we proceed with your application this is the format we’ll require to submit to clients.
Note: We review all CV's manually and you will only be contacted if your skills and experience meet the requirements of any of our clients.
  
Reference no: SP-3032545

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