Job Description

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Hotel Receptionist

Advertiser: Wellington Management GroupMore jobs from this company

Job Information

Job Listing Date
7 Nov 2019
Wellington, Wellington Central
Work Type
Part Time
Hospitality & Tourism, Front Office & Guest Services

Responsibilities include, but not limited to:

*Welcoming guests
*Assisting with guest check-in and check-out
*Answering guest queries & general customer service
*Accommodate all guest requests expediently and courteously
*Daily cashiering and other general Front *Desk duties
*Answering internal and external phone calls
*Resolving billing queries and guest complaints
*Amending reservations
*Flexibility over the weekend is needed as there is a mix of early and late shifts.

If you have the ability to multi-task, demonstrate initiative, enthusiasm and have a logical approach to work we want to hear from you. Exceptional customer service skills are a must for this role.

To be considered for this role the candidates should possess the following:

*Have the flexibility to work am & pm shifts during weekends and public holidays.
*Impeccable written and verbal English communication skills
*A passion for hospitality and providing superior customer service 
*Excellent interpersonal skills and a great telephone manner
*A high level of computer literacy
*Excellent attention to detail

Immediate start is preferred with full training provided.

If you are passionate about the hospitality industry, pride yourself on delivering great service and have the required skills we are seeking, apply now to be considered for this excellent career opportunity.

Applicants for this position should have NZ residency or a valid NZ work visa. 

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Are you available to work on a rotating roster?
  • How much notice are you required to give your current employer?
  • Are you available to work public holidays?

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