Job Description

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Part-time Guest Service Representative

Advertiser: Hotel DeBrettMore jobs from this company

Job Information

Job Listing Date
7 Nov 2019
Location
Auckland, Auckland Central
Work Type
Part Time
Classification
Hospitality & Tourism, Front Office & Guest Services

Part-time Guest Service Representative

As the top hotel in Auckland, Hotel DeBrett is located on the door step of the re-emerging inner city entertainment precinct. It lies at the nexus of restaurants, bars and cafes spanning the wider Shortland/High Street quarter.
 
Comprising 25 suites and rooms, a restaurant, two popular bars and multiple function spaces, Hotel DeBrett is one of Auckland's premier destinations.
 
As part of this role, you will be the main point of contact for our guests and will be assisting with the day-to-day operations of the reception desk including reservations and concierge duties. 

We are looking for someone who has:

  • At least 1 year experience in a front desk role or in a customer services role
  • Excellent customer service skills
  • Ability to drive and valid driving license mandatory
  • Experience in a boutique or 5 star hotel will be an advantage
  • Tertiary qualifications preferred
  • Flexibility to work various hours and shifts (inc. evenings & weekends)
  • Strong administrative and operational skills
  • Computer and PMS systems literacy (knowledge of Clarity is an advantage)
  • Numeric/cashiering skills
  • Excellent command of English language
  • Excellent grooming
  • Team player 
  • General Managers certificate would be an advantage but not a must

If this sounds like you, please submit your application through Seek. Only applicants who are New Zealand based and can legally work in New Zealand will be considered.

PLEASE NOTE: Only successful applicants will be contacted.

As the top hotel in Auckland, Hotel DeBrett is located on the door step of the re-emerging inner city entertainment precinct. It lies at the nexus of restaurants, bars and cafes spanning the wider Shortland/High Street quarter.
 
Comprising 25 suites and rooms, a restaurant, two popular bars and multiple function spaces, Hotel DeBrett is one of Auckland's premier destinations.
 
As part of this role, you will be the main point of contact for our guests and will be assisting with the day-to-day operations of the reception desk including reservations and concierge duties. 

We are looking for someone who has:

  • At least 1 year experience in a front desk role or in a customer services role
  • Excellent customer service skills
  • Ability to drive and valid driving license mandatory
  • Experience in a boutique or 5 star hotel will be an advantage
  • Tertiary qualifications preferred
  • Flexibility to work various hours and shifts (inc. evenings & weekends)
  • Strong administrative and operational skills
  • Computer and PMS systems literacy (knowledge of Clarity is an advantage)
  • Numeric/cashiering skills
  • Excellent command of English language
  • Excellent grooming
  • Team player 
  • General Managers certificate would be an advantage but not a must

If this sounds like you, please submit your application through Seek. Only applicants who are New Zealand based and can legally work in New Zealand will be considered.

PLEASE NOTE: Only successful applicants will be contacted.

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have in the hospitality & tourism industry?
  • Do you have a current New Zealand driver's licence?
  • Are you available to work on a rotating roster?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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