Job Description

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Customer Solutions Consultant - Contact Centre

Advertiser: NZCU BaywideMore jobs from this company

Job Information

Job Listing Date
30 Oct 2019
Otago, Dunedin
Work Type
Full Time
Banking & Financial Services, Other

NZCU Baywide - Dunedin

Are you ready to be the first point of contact in a progressive and growing organisation?

We have a full-time opportunity for a Customer Solutions Consultant to join our Contact Centre team in our Dunedin office.  

The key focus of this role is to provide high quality service to our existing and new customers and you’ll help our customers match their financial needs with NZCU Baywide’s products and services. You will play a key role to help spread the word about the great work we do. 

What are we looking for? Exceptional customer service and communication skills are vital as well as having the ability to work under pressure.  You’ll need high levels of energy, enthusiasm, positivity and confidence and possess a great sense of humour.  We like to have fun!

Normal hours of work are Monday to Friday and some flexibility around start and finish times is required to ensure our ability to meet customers’ needs. This position is 8 hours per day between the hours of 8am and 6pm.  

A detailed position description is attached.

Closing date: 5.00 pm Thursday 14 November 2019.

For further information about this position, check out our website: (look under 'about NZCU Baywide’). If you have any queries, please contact Michelle Robinson on 021 180 5716.

Please note: You must be a Permanent Resident or NZ Citizen in order to apply for this role. You must also have a clear credit check and be free of criminal convictions.

*NZCU Baywide is proud to be a credit union not a registered bank

For a copy of the Job Description visit

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