Job Description

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Customer Service Representative

Advertiser: Atlantis HealthcareMore jobs from this company

Job Information

Job Listing Date
8 Oct 2019
Location
Auckland, Auckland Central
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Atlantis Healthcare is a progressive global healthcare company that delivers effective and scalable person-centric solutions that optimise healthcare outcomes and experience.

We are a small friendly Contact Centre based in Newmarket with an outstanding set of healthcare clients, looking to expand our team with more full time outgoing, energetic, disciplined team members.

Ideally we would like to speak to candidates with previous Contact Centre experience however if you have had customer facing roles,  are reliable, passionate about health and wellbeing and know you way around a keyboard this could be a great opportunity to secure a permanent full time role in a progressive global business. We have a robust induction and learning and development programme to bring you up to speed.

Irrespective of previous experience you will be able to demonstrate excellent work ethics, ability to work to exacting standards and be an outstanding communicator.

Daily tasks

Taking inbound calls and problem solving, transferring, escalating or making an appointment on behalf of our healthcare clients

Accurate completion of call records

Making outbound calls and converting to an appointment on behalf of our healthcare clients

Escalating any challenging customer queries / complaints

We are located in a great spot and have an active social club so if you are ready to make a move to a small progressive Contact Centre filled with passionate people who help patients every day, apply now.   

 Please send your CV now - no need for a cover letter.

You must have the right to work full time in NZ to be considered for this role and may be required to complete a criminal check.

 

 

 

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Do you have customer service experience?
  • Have you worked in a call centre before?
  • How much notice are you required to give your current employer?

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