Job Description

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Medical Receptionist- Southern Auckland Suburbs

Advertiser: Local DoctorsMore jobs from this company

Job Information

Job Listing Date
6 Oct 2019
Auckland, Manukau & East Auckland
Work Type
Full Time
Healthcare & Medical, Medical Administration

About Us:

White Cross and Local Doctors operate 39 urgent care and general practice clinics across the Auckland Region. We are a part of the wider Tamaki Health that operates over 45 clinics nationwide.

We seek to operate under a professional and ethical standard while upholding our personal values. We strive to innovate, work effectively as a team and maintain high-quality patient care and success as a private provider.

About the role:

We have are looking for a full-time permanent Medical Receptionist to work at our South Auckland clinics. These clinics are a mix of General Practice and Urgent Care Clinics that proudly serve the wider community.

As a Medical Receptionist, you will be the first point of contact with our visitors and patients. You will be working a rotating roster that comprises of days, evenings and weekend shifts. You will be paid at the after-hours rate if worked after 6 pm or anytime during the weekend. 

Key Responsibilities include:

  • Greeting and welcoming visitors.
  • Assisting with account enquiries, invoicing and reconciling accounts.
  • Answering telephone calls and scheduling appointments.
  • Accurate recording of patient details, registration and ongoing maintenance of patient information.
  • Completing general administration tasks including filing patient documents and scanning.

Requirements for this role:

  • Medical reception experience will be preferred
  • Face to face customer service /reception experience is a must
  • Full or Restricted Driver's Licence
  • Legal right to work in NZ 
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Intermediate to advanced computer skills with experience in MS Office (Word, Excel, Outlook).
  • Proven ability to work in a fast-paced, high pressured environment

Employee Benefits:

  • Work in a dedicated, driven and passionate team environment.
  • Competitive hourly rate with additional remuneration for after-hours and weekend work.
  • Access to healthcare services.
  • Ongoing training and support

If you believe you have these skills, and can hit the ground running, we would love to hear from you! Please submit your CV and Cover Letter today. 

**Only shortlisted applicants will be contacted**


The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have as a medical receptionist?
  • Do you have customer service experience?
  • How many years' experience do you have as a receptionist?
  • Do you own or have regular access to a car?

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