Job Description

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Medical Receptionist

Advertiser: Auckland Vascular CentreMore jobs from this company

Job Information

Job Listing Date
11 Sept 2019
Auckland, Auckland Central
Work Type
Full Time
Healthcare & Medical, Medical Administration

Auckland Vascular Centre is a rapidly growing practice based in Ascot Hospital in Remuera.

We are a friendly and supportive team looking for a new reception star who will hit the ground running during our busy clinics. This is an ideal role for a polished and professional individual - someone who has a positive, can-do personality and is adept at juggling multiple tasks at once. We offer competitive salary, great working environment and free parking.

This is a frontline, customer focused position which will keep you on your toes with plenty of variety.

Duties Include:

  • Supporting a busy Surgeon and Sonographer in our private practice
  • Welcoming patients and visitors
  • Responding to incoming phones calls in a prompt and empathetic manner.
  • Arranging patient appointments and procedures
  • Coordinating patient quotes and insurance pre approvals
  • Assisting with patient queries via phone, email and website enquiries.
  • Invoicing and receipting.
  • Ensuring reception and waiting areas are maintained to a high standard.

The right person will have:

  • A professional standard of presentation.
  • An upbeat, warm and positive personality.
  • The ability to work well under pressure and to meet deadlines.
  • Exemplary customer service skills - you will take pride in your ability to deal with clients in a clear and empathetic way
  • Ability to prioritise conflicting demands
  • Great organisational skills, the ability to multitask and excellent attention to detail
  • Proficiency with MS Office Suite, and experience with Medtech Evolution is desirable (however training can be provided for the right candidate)
  • Efficient time management and punctuality
  • A healthy 'can do' attitude who enjoys being part of a team
  • A strong understanding of confidentiality.
  • A strength in working both in a team environment and also independently.
  • It's important that you have worked on a busy reception before so you understand the demands of answering a busy phone while greeting someone at the front desk and being able to do it all with a smile!

This is a permanent role with 35 - 40 hours per week. Some flexibility in hours will be required to meet the demands of the business.

Applicants for this position should have NZ residency or a valid NZ work visa.

If you are ready to take on this exciting challenge. Please send your CV and cover letter

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have as a medical receptionist?
  • How much notice are you required to give your current employer?
  • What's your expected hourly rate?
  • Are you available to work on a rotating roster?

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