Job Description

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Claim Approvals Consultant

Advertiser: Southern Cross Health SocietyMore jobs from this company

Job Information

Job Listing Date
11 Sept 2019
Location
Auckland, Auckland Central
Work Type
Full Time
Classification
Insurance & Superannuation, Claims

Claim Approvals Consultant

We need a number of Consultants to join our Claim Approvals team.

We're creating a healthier society with an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. You'll be our members guide though their journey with us, taking calls and assisting members with a variety of inquiries about their health insurance cover and eligibility to make claims.

About the role:

  • Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situations
  • Use a range of systems to access information members require
  • Gather information, conduct research, and piece together a case to deliver a confident and clear decision
  • We see these roles as critical to our success. They provide a great entry point and give you the grounding to a really rewarding career with us.

About you:

  • You'll need to be reasonably technically savvy & able to multitask well to ensure information is captured accurately
  • Be a quick learner, we deal with a lot of complex information
  • Able to convey information in a way our members understand

Benefits of working with us:

  • High performing values-based culture where people are at its heart (we're Rainbow tick certified & were a IBM Best Workplace finalist)
  • Discounted insurance, pet, travel, and life
  • Ongoing professional development

You'll have some life experience - understanding and empathy for the customer will serve you well!

Rainbow Tick Certified | IBM Best Workplaces | Finalist 2017

We need a number of Consultants to join our Claim Approvals team.

We're creating a healthier society with an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. You'll be our members guide though their journey with us, taking calls and assisting members with a variety of inquiries about their health insurance cover and eligibility to make claims.

About the role:

  • Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situations
  • Use a range of systems to access information members require
  • Gather information, conduct research, and piece together a case to deliver a confident and clear decision
  • We see these roles as critical to our success. They provide a great entry point and give you the grounding to a really rewarding career with us.

About you:

  • You'll need to be reasonably technically savvy & able to multitask well to ensure information is captured accurately
  • Be a quick learner, we deal with a lot of complex information
  • Able to convey information in a way our members understand

Benefits of working with us:

  • High performing values-based culture where people are at its heart (we're Rainbow tick certified & were a IBM Best Workplace finalist)
  • Discounted insurance, pet, travel, and life
  • Ongoing professional development

You'll have some life experience - understanding and empathy for the customer will serve you well!

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