Job Description

Job Header

Desktop Support Analyst

Advertiser: Thrifty Car RentalMore jobs from this company

Job Information

Job Listing Date
10 Sept 2019
Location
Canterbury, Christchurch
Work Type
Full Time
Classification
Information & Communication Technology, Help Desk & IT Support

Desktop Support Analyst

About Thrifty – (NZ)

Thrifty Car Rental New Zealand, part of the NRMA Group. Over 30 locations across the country. At Thrifty people are the focus and are at the forefront of everything we do. With over 3,000 vehicles ranging from compact cars to utes, we keep people moving no matter what their needs. Thrifty goes above and beyond to ensure customer satisfaction.

About the role

Based in our Christchurch Head Office, your role will be to provide 1st and 2nd level desktop support to staff not only in Thrifty but across the NRMA Group.

  • Hardware and software maintenance 
  • Record all calls in ITSM login software, monitor the ITSM queue  
  • Resolve tickets through troubleshooting.
  • Perform setups of laptops, desktops, and mobile phones 
  • Support onsite end users as requested and source new equipment.

About you

A friendly person who is easy to communicate with, a determined attitude and strong problem solving skills. You must have a tertiary qualification in the Information Technology field. You will have between 3-5 years in a similar role and an ITIL certification would be preferable.

What’s in it for you?

Thrifty Car Rental is passionate about its staff and consistently strive to help them develop their careers. At Thrifty, all staff receive the following:

  • Ongoing learning and development opportunities
  • A supportive and positive culture

To apply click the 'Apply for this Job' button and attach your covering letter and CV addressed to Annie Rodwell, Talent Acquisition and HR Administrator

Applications close: 12 October 2019

About Thrifty – (NZ)

Thrifty Car Rental New Zealand, part of the NRMA Group. Over 30 locations across the country. At Thrifty people are the focus and are at the forefront of everything we do. With over 3,000 vehicles ranging from compact cars to utes, we keep people moving no matter what their needs. Thrifty goes above and beyond to ensure customer satisfaction.

About the role

Based in our Christchurch Head Office, your role will be to provide 1st and 2nd level desktop support to staff not only in Thrifty but across the NRMA Group.

  • Hardware and software maintenance 
  • Record all calls in ITSM login software, monitor the ITSM queue  
  • Resolve tickets through troubleshooting.
  • Perform setups of laptops, desktops, and mobile phones 
  • Support onsite end users as requested and source new equipment.

About you

A friendly person who is easy to communicate with, a determined attitude and strong problem solving skills. You must have a tertiary qualification in the Information Technology field. You will have between 3-5 years in a similar role and an ITIL certification would be preferable.

What’s in it for you?

Thrifty Car Rental is passionate about its staff and consistently strive to help them develop their careers. At Thrifty, all staff receive the following:

  • Ongoing learning and development opportunities
  • A supportive and positive culture

To apply click the 'Apply for this Job' button and attach your covering letter and CV addressed to Annie Rodwell, Talent Acquisition and HR Administrator

Applications close: 12 October 2019

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Have you completed a qualification in ICT?

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role