Job Description

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Implementation Engineer - IT Support

Advertiser: Farmers Trading CompanyMore jobs from this company

Job Information

Job Listing Date
14 Aug 2019
Location
Auckland, Manukau & East Auckland
Work Type
Full Time
Classification
Information & Communication Technology, Help Desk & IT Support
Implementation Engineer - IT Support

As one of New Zealand's largest retailers, with over 4000 staff nationwide, keeping our staff operational from an IT perspective is vital to achieving our business objectives

Our IT Shared Services team manage the Infrastructure of multiple well known iconic kiwi retail brands on behalf of the James Pascoe Group, comprising of Farmers, Pascoes, Goldmark, Stewart Dawsons, Stevens and Whitcoulls.

This role will require you to provide operational IT support to our staff, both within stores and our East Tamaki-based Support Centre.

Due to growth, we're looking for a talented and customer centric individual to join our IT Operational Team in the role of Implementation Engineer.

Your role will be to:

  • Stage & Configure POS hardware
  • Install computers, cash registers, printers and communications equipment at our retails stores
  • Install infrastructure at Support Office and the Distribution Centre
  • Assist with installation of network equipment, including patching
  • Travel to nationwide store locations for equipment installations or removals as required
  • Manage equipment inventory
  • Assist with support of desktop and laptop support

To be successful in this role, you will have:

  • Focus on meeting the needs of your customers
  • At least two plus years hands-on experience in a similar retail support role, from planning to implementation
  • Experience with Retail POS , RF infrastructure, Network infrastructure
  • Knowledge of general networking technologies
  • Telephony experience would be an advantage but not essential
  • Experience supporting a desktop environment
  • Outstanding attention to detail and you'll be a team player
  • A sense of humour
  • An appreciation of a job well done
  • Ability to work un pressure
  • A proactive attitude
  • Ability to work unsupervised

We are looking for someone who appreciates the high level of service and response required in a retail IT environment, who enjoys working as part of a small team.

If this sounds like you and up for the challenge Apply Today!


Farmers

As one of New Zealand's largest retailers, with over 4000 staff nationwide, keeping our staff operational from an IT perspective is vital to achieving our business objectives

Our IT Shared Services team manage the Infrastructure of multiple well known iconic kiwi retail brands on behalf of the James Pascoe Group, comprising of Farmers, Pascoes, Goldmark, Stewart Dawsons, Stevens and Whitcoulls.

This role will require you to provide operational IT support to our staff, both within stores and our East Tamaki-based Support Centre.

Due to growth, we're looking for a talented and customer centric individual to join our IT Operational Team in the role of Implementation Engineer.

Your role will be to:

  • Stage & Configure POS hardware
  • Install computers, cash registers, printers and communications equipment at our retails stores
  • Install infrastructure at Support Office and the Distribution Centre
  • Assist with installation of network equipment, including patching
  • Travel to nationwide store locations for equipment installations or removals as required
  • Manage equipment inventory
  • Assist with support of desktop and laptop support

To be successful in this role, you will have:

  • Focus on meeting the needs of your customers
  • At least two plus years hands-on experience in a similar retail support role, from planning to implementation
  • Experience with Retail POS , RF infrastructure, Network infrastructure
  • Knowledge of general networking technologies
  • Telephony experience would be an advantage but not essential
  • Experience supporting a desktop environment
  • Outstanding attention to detail and you'll be a team player
  • A sense of humour
  • An appreciation of a job well done
  • Ability to work un pressure
  • A proactive attitude
  • Ability to work unsupervised

We are looking for someone who appreciates the high level of service and response required in a retail IT environment, who enjoys working as part of a small team.

If this sounds like you and up for the challenge Apply Today!

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