Job Description

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Claim Approvals Consultant

Advertiser: Southern Cross Health SocietyMore jobs from this company

Job Information

Job Listing Date
14 Aug 2019
Location
Auckland, Auckland Central
Work Type
Full Time
Classification
Insurance & Superannuation, Claims

Claim Approvals Consultant

We're a not-for-profit organisation on a mission to transform ourselves and empower Kiwis to live their healthiest lives.

With over 860,000 Kiwis in our care, Southern Cross Health Society is New Zealand's leading health insurer.

We have an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing values-based team environment where people are at our heart.

We need a number of Consultants to join our Claim Approvals team.

Benefits of working with us:

  • High performing values-based culture where people are at its heart (we're Rainbow tick certified & were a IBM Best Workplace finalist)
  • Discounted insurance, pet, travel, and life
  • Ongoing professional development
  • Flexible work options

We're creating a healthier society with an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. You'll be our members guide though their journey with us, taking calls and assisting members with a variety of inquiries about their health insurance cover and eligibility to make claims.

About the role:

  • Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situations
  • Use a range of systems to access information members require
  • Gather information, conduct research, and piece together a case to deliver a confident and clear decision
  • We see these roles as critical to our success. They provide a great entry point and give you the grounding to a really rewarding career with us.

About you:

  • You'll need to be reasonably technically savvy & able to multitask well to ensure information is captured accurately
  • Be a quick learner, we deal with a lot of complex information
  • Able to convey information in a way our members understand

You'll have some life experience - understanding and empathy for the customer will serve you well.

We're a safe, welcoming and inclusive workplace. Will you be unstoppable with us?

If you share our commitment and passion, then apply now!

Rainbow Tick Certified | IBM Best Workplaces | Finalist 2017

We're a not-for-profit organisation on a mission to transform ourselves and empower Kiwis to live their healthiest lives.

With over 860,000 Kiwis in our care, Southern Cross Health Society is New Zealand's leading health insurer.

We have an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing values-based team environment where people are at our heart.

We need a number of Consultants to join our Claim Approvals team.

Benefits of working with us:

  • High performing values-based culture where people are at its heart (we're Rainbow tick certified & were a IBM Best Workplace finalist)
  • Discounted insurance, pet, travel, and life
  • Ongoing professional development
  • Flexible work options

We're creating a healthier society with an unstoppable focus, delivering outstanding experiences and assurances to our members in their time of need. You'll be our members guide though their journey with us, taking calls and assisting members with a variety of inquiries about their health insurance cover and eligibility to make claims.

About the role:

  • Talk to people from all walks of life, helping them through emotionally charged conversations and difficult situations
  • Use a range of systems to access information members require
  • Gather information, conduct research, and piece together a case to deliver a confident and clear decision
  • We see these roles as critical to our success. They provide a great entry point and give you the grounding to a really rewarding career with us.

About you:

  • You'll need to be reasonably technically savvy & able to multitask well to ensure information is captured accurately
  • Be a quick learner, we deal with a lot of complex information
  • Able to convey information in a way our members understand

You'll have some life experience - understanding and empathy for the customer will serve you well.

We're a safe, welcoming and inclusive workplace. Will you be unstoppable with us?

If you share our commitment and passion, then apply now!

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