Job Description

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Medical Receptionist Casual - Mercy Radiology Auckland Central

Advertiser: Mercy RadiologyMore jobs from this company

Job Information

Job Listing Date
8 Aug 2019
Location
Auckland, Auckland Central
Work Type
Casual/Vacation
Classification
Healthcare & Medical, Medical Administration

Medical Receptionist Casual - Mercy Radiology Auckland Central

Mercy Radiology is now looking for a casual Receptionist to provide additional support to our front-line service!

This is a casual position working variable hours on an as required as-available basis between Monday to Saturday, with occasional travel across our Auckland Central sites. This opportunity will suit someone who enjoys a customer-facing role with loads of interaction with our patients, referrers and doctors and is confident in their ability to deliver the best patient experience for all our customers.

Main duties will include:

  • Providing a welcoming and professional reception service to all visitors entering our facilities
  • Ensure all invoicing and contract details are entered at the time of the visit to enable correct processing of claims
  • Assist in the preparation of ACC, maternity and GMS claims
  • Building and maintain proficiency with the COMRAD Medical system
  • Ensuring reports and images are dispatched as per the referrers instructions
  • Provide support to other team members and the manager to balance the workload

Our ideal candidate will have:

  • Previous experience in a Customer Service role, experience in reception or healthcare is desirable
  • Empathy and understanding of the patient journey and the role of Customer Service within this journey
  • Strong communications skills in both written and verbal English
  • Ability to remain calm under pressure
  • Flexibility and ability to cope well with change - you will be working at multiple Auckland Central branches and with different teams across our organisation
  • Intermediate MS Office skills, familiarity with COMRAD Medical system is desirable
  • Full and/or Restricted licence is required

About Mercy Radiology

Mercy Radiology is an industry-leading provider of diagnostic imaging services, with locations throughout Auckland. Our emphasis is on quality of service coupled with the latest in imaging technology. Our team of specialist radiologists, sonographers, radiographers and medical administrators are committed to providing the best in clinical service and diagnosis, as well as the highest standard of patient care and support. We reward our staff with a supportive working environment, free car-parking, autonomy of practice and competitive remuneration rates.

If this role ticks all the right boxes for you - click APPLY now! Please note only NZ citizens/residents will be considered for this role.

Mercy Radiology is now looking for a casual Receptionist to provide additional support to our front-line service!

This is a casual position working variable hours on an as required as-available basis between Monday to Saturday, with occasional travel across our Auckland Central sites. This opportunity will suit someone who enjoys a customer-facing role with loads of interaction with our patients, referrers and doctors and is confident in their ability to deliver the best patient experience for all our customers.

Main duties will include:

  • Providing a welcoming and professional reception service to all visitors entering our facilities
  • Ensure all invoicing and contract details are entered at the time of the visit to enable correct processing of claims
  • Assist in the preparation of ACC, maternity and GMS claims
  • Building and maintain proficiency with the COMRAD Medical system
  • Ensuring reports and images are dispatched as per the referrers instructions
  • Provide support to other team members and the manager to balance the workload

Our ideal candidate will have:

  • Previous experience in a Customer Service role, experience in reception or healthcare is desirable
  • Empathy and understanding of the patient journey and the role of Customer Service within this journey
  • Strong communications skills in both written and verbal English
  • Ability to remain calm under pressure
  • Flexibility and ability to cope well with change - you will be working at multiple Auckland Central branches and with different teams across our organisation
  • Intermediate MS Office skills, familiarity with COMRAD Medical system is desirable
  • Full and/or Restricted licence is required

About Mercy Radiology

Mercy Radiology is an industry-leading provider of diagnostic imaging services, with locations throughout Auckland. Our emphasis is on quality of service coupled with the latest in imaging technology. Our team of specialist radiologists, sonographers, radiographers and medical administrators are committed to providing the best in clinical service and diagnosis, as well as the highest standard of patient care and support. We reward our staff with a supportive working environment, free car-parking, autonomy of practice and competitive remuneration rates.

If this role ticks all the right boxes for you - click APPLY now! Please note only NZ citizens/residents will be considered for this role.

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