Job Description

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Residential Youth Workers and Case Managers - Australia

Advertiser: Safe Places for ChildrenMore jobs from this company

Job Information

Job Listing Date
11 Jul 2019
Canterbury, Christchurch
Work Type
Full Time
Community Services & Development, Child Welfare, Youth & Family Services

Kickstart your career in youth work or take the next step in your community services career. Full-time positions with generous relocation packages available for capital city and key regional locations across Australia. Cross the ditch and join our team! 

Interviews to be held in Auckland, Wellington and Christchurch in July 2019.   

About Safe Places for Children 

Safe Places for Children provides young people at risk with intensive therapeutic support and supervision in a homely and welcoming residential care setting. Since opening our doors in 2006, we have made a difference in the lives of more than 1800 young people ranging in age from young children to 18 years, who exhibit complex emotional and behavioural problems. Our approach is based on small, stable and consistent teams that build trust with the young person, stabilise their behaviours and give them a sense of hope and direction. We are well-known for our excellent training programs and supportive team environment. 

Current vacancies for youth worker and case manager roles in: 

Brisbane, Gold Coast, Sunshine Coast, Ipswich, Toowoomba, Townsville, Cairns, Tweed Heads (NSW), Sydney, Melbourne, Adelaide, Perth and Bunbury. 

Even if you are not available to commence immediately, please apply. You can still be part of our Talent Pool and, if successful, take up employment with us at a later date.  

Working at Safe Places means great benefits

  • Above-award wages with a full-time base annual salary range of AU$58,147 - $71,122 (Youth Worker) and $75,735 - $84,719 (Case Manager) 
  • Great salary packaging to increase your take-home pay  
  • Annual bonus after 12 months’ continuous service 
  • Five (5) weeks annual leave 
  • Flexible rosters with great lifestyle balance 
  • Comprehensive in-house accredited training and support to gain mandatory formal qualifications so you can learn on the job. We will even pay for you to complete your Certificate IV in Child, Youth and Family Intervention for free!  
  • You’ll be part of a friendly and supportive workplace, with access to 24-hour on-call support and guidance from senior youth workers during your shifts.    
  • External confidential and professional counselling when you need to talk things over            

Relocation package for successful applicants includes: 

  • Four (4) weeks shared accommodation and vehicle use (for staff member only-not family members)  
  • Incentive bonuses of AU$1000 at three (3) and twelve (12) months’ continuous service 
  • Pathway for New Zealand nationals to become permanent residents in Australia   
  • Welcome pack on arrival 

Note: Successful applicants must pay for and organise their own travel arrangements and liaise with Safe Places to arrange a nominated staff member to meet and greet at arrival into Australia.  

About the role 

Both youth workers and case managers at Safe Places undertake frontline shifts caring for young people and deliver all the duties below. 

  • Working one-on-one with young people, you will be responsible for their day-to-day care, providing practical and emotional support in accordance with our therapeutic programs and individually tailored care maps. 
  • As part of a tight-knit and supportive team, you will work together to help the young person develop social and life skills, building their confidence, self-respect and independence. 
  • You will face challenging, pain-based behaviours such as verbal and physical aggression, due to the trauma, abuse or neglect the young person has experienced and guide the young person to more positive coping strategies 
  • Where required, you will help to re-engage the young person with appropriate educational providers, liaise with health services and transition the young person into socially inclusive activities. 
  • Case managers will also supervise a team of youth worker professionals and undertake case management tasks such as rostering, case planning and case inductions  
  • To guide you in your role, you will have access to therapeutic practice professionals, case clinics, regular formal supervisions with your supervisor, 24-hour on-call advice and a free external counselling service.           

Essential skills, knowledge and attributes  

  • Experience working with challenging behaviours such as verbal and physical aggression 
  • Computer-literate and the ability to complete all reports via Safe Places web-based systems 
  • Ability to do shift work set at five (5) shifts a fortnight for full-time staff, including sleepovers 
  • Resilience, patience and confidence, together with a mature outlook 
  • Strong problem-solving, crisis management and interpersonal communication skills 

Desirable skills, knowledge and attributes 

  • Knowledge of the child protection sector 
  • Qualifications in youth work, community services, disability or a related field 
  • Experience working with Indigenous young people, CALD backgrounds, disabilities and in the health sector or in mental health-related roles is highly desirable.           

If you are successful in your application, you must:  

  • Be eligible to work in Australia and hold the relevant legal documentation (visa, passport) 
  • Be able to obtain the equivalent of an Australian Open licence or minimum P2 provisional licence. 
  • Be willing to undergo and pass a full criminal history check for New Zealand and Queensland  
  • Be willing to apply for and cover the cost (AU$90.25) of a Queensland Blue Card and Working with Children check. 

To apply 

  • Visit our Vacancies page to view the position descriptions for youth worker and case manager    
  • Click on “Apply now” above to complete your online application.  
  • Attach your current resume and a one-page covering letter outlining your experience and qualifications. Both documents must be in Word format. 
  • In your cover letter and online application, outline the role you are applying for and indicate your preferred destination. 
  • If you pass our initial screening, we may schedule an interview with you in Auckland, Wellington or Christchurch (dates to be advised).  

For more information: 

Contact us at

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