Job Description

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Guest Service Agent | InterContinental Wellington

Advertiser: InterContinental WellingtonMore jobs from this company

Job Information

Job Listing Date
11 Jul 2019
Location
Wellington, Wellington Central
Work Type
Full Time
Classification
Hospitality & Tourism, Front Office & Guest Services

Guest Service Agent | InterContinental Wellington

Wellington Central

At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know.
  • Be a part of our supportive & close knit team!
  • Free duty meals and laundered uniform
  • Opportunity to grow and develop with a global company

interContinental Wellington is looking for Guest Service Agents to join our Front Office team in delivering exceptional customer experiences.

Who We Are

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your day to day

As the face of our hotel, you will be working in Front Office & our Instant Service Centre, responsible for delivering on our guest promises, showing genuine interest and sharing your exceptional knowledge to ensure our customers have a memorable stay. This multi-functional role will require you to think on your feet, anticipate guests’ needs and work as part of our dynamic team to deliver personalised meaningful service.

What we need from you

  • A vibrant personality and the confidence to build relationships with guests
  • Previous experience in a hotel and a front office environment will be held in high regard
  • Excellent communication skills
  • Some previous experience using Opera
  • Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays

What we offer

A supportive environment where you're recognised and rewarded for your achievements. You'll have access to hotel discounts worldwide and opportunities to learn new skills and grow your career. You'll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Wellington a great place to work. But most importantly, we'll give you Room to be yourself.

What Nex t

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and individual skills to IHG.

  • Be a part of our supportive & close knit team!
  • Free duty meals and laundered uniform
  • Opportunity to grow and develop with a global company

interContinental Wellington is looking for Guest Service Agents to join our Front Office team in delivering exceptional customer experiences.

Who We Are

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your day to day

As the face of our hotel, you will be working in Front Office & our Instant Service Centre, responsible for delivering on our guest promises, showing genuine interest and sharing your exceptional knowledge to ensure our customers have a memorable stay. This multi-functional role will require you to think on your feet, anticipate guests’ needs and work as part of our dynamic team to deliver personalised meaningful service.

What we need from you

  • A vibrant personality and the confidence to build relationships with guests
  • Previous experience in a hotel and a front office environment will be held in high regard
  • Excellent communication skills
  • Some previous experience using Opera
  • Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays

What we offer

A supportive environment where you're recognised and rewarded for your achievements. You'll have access to hotel discounts worldwide and opportunities to learn new skills and grow your career. You'll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Wellington a great place to work. But most importantly, we'll give you Room to be yourself.

What Nex t

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and individual skills to IHG.

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