Job Description

Job Header

Helpdesk suport person

Advertiser: IT Engine LimitedMore jobs from this company

Job Information

Job Listing Date
9 Jul 2019
Wellington, Wellington Central
Work Type
Full Time
Information & Communication Technology, Help Desk & IT Support

This is an opportunity to join our growing team in a piviotal support role . 

IT Engine has recently been acquired by New Zealand owned TPT Group and now has a presence in Auckland and Wellington. The growth of the team has meant a level 1 helpdesk support person is required.This is a pivotal role providing support to the team.

This is full time role 8:30am - 5:30pm

The key tasks for this role will include:

  • Providing first level support to customers
  • Answering incoming calls, logging customer jobs and scheduling jobs
  • Escalating jobs as required
  • Resolving quick fix customer jobs

Preferred Experience:

  • 1 - 2 years previous experience in service/ helpdesk position
  • Sound technical knowledge to provide customer support
  • Previous job scheduling experience 
  • Good attention to detail
  • Quick learner

This role will be reporting to the Wellington based Regional Manager. Full job training will be provided to the right candidate in a supportive environment. 

For more information please have a look at our website:


If you would like to apply please do so through Seek or forward your current CV to 






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