Job Description

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Student Academic Adviser

Advertiser: The University of AucklandMore jobs from this company

Job Information

Job Listing Date
4 Jul 2019
Location
Auckland, Auckland Central
Work Type
Contract/Temp
Classification
Education & Training, Student Services

Student Academic Adviser

The University of Auckland

Faculty of Creative Arts and Industries

Full-time, fixed-term until June 2020

 

The opportunity

We currently have an amazing opportunity for someone with excellent customer service, strong presentation abilities, and steadfast administrative skills to join our Student Academic Services and Engagement Team in the Faculty of Creative Arts and Industries.

 

About the role

A Student Academic Adviser is responsible for providing advice and support to applicants and students regarding admissions, enrolment, academic progress, and completion. A core part of this is processing and managing applications, admissions, and enrolments for the Faculty. Student Academic Advisors are also an integral part of the Faculty’s recruitment activities, which can involve doing presentations and workshops in high schools, leading tours, attending recruitment events, and being the face of the Faculty.

If you have experience providing first-class customer service, are friendly, have great interpersonal and communication skills, proven presentation prowess, and have very strong administrative abilities, including data management, then this could be the perfect opportunity for you. Be part of our vibrant and dynamic team and build your career in an organisation that is developing the innovators and leaders of tomorrow.

 

Key Accountabilities:

  • Be a primary point of contact for student, applicant, and public queries
  • Provide advice and support to students to assist with all aspects of recruitment, admissions, enrolment, academic progress, pastoral care, and degree planning
  • Undertake recruitment activities and provide support and advice for potential students
  • Coordinate, manage, and administer admissions and enrolment processing
  • Demonstrate a high level of interpersonal and presentation/public speaking skills
  • Demonstrate and practise an excellent level of customer service
  • Work collaboratively toward continuous improvement

 

Key Skills and Experience Required:

  • Tertiary qualification or equivalent experience
  • Experience working in an environment requiring high levels of customer service delivery
  • Experience of understanding equity issues in New Zealand
  • Proven administrative and presentation strength
  • Strong experience working as part of a team
  • Confidence in highly regulated environments
  • Excellent time management skills and ability to work under pressure
  • Strong problem solving ability

 

Why work for us?

The University of Auckland (42,000 students) is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

  • The University is committed to providing an excellent working environment through:
  • Flexible employment practices
  • Career development programmes
  • A competitive salary with five weeks’ annual leave
  • Company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.

 

How to apply

Applications must be submitted online, by the closing date of Sunday 21st July 2019 to be considered. Please include your cover letter and CV combined as one document. 

Faculty of Creative Arts and Industries

Full-time, fixed-term until June 2020

 

The opportunity

We currently have an amazing opportunity for someone with excellent customer service, strong presentation abilities, and steadfast administrative skills to join our Student Academic Services and Engagement Team in the Faculty of Creative Arts and Industries.

 

About the role

A Student Academic Adviser is responsible for providing advice and support to applicants and students regarding admissions, enrolment, academic progress, and completion. A core part of this is processing and managing applications, admissions, and enrolments for the Faculty. Student Academic Advisors are also an integral part of the Faculty’s recruitment activities, which can involve doing presentations and workshops in high schools, leading tours, attending recruitment events, and being the face of the Faculty.

If you have experience providing first-class customer service, are friendly, have great interpersonal and communication skills, proven presentation prowess, and have very strong administrative abilities, including data management, then this could be the perfect opportunity for you. Be part of our vibrant and dynamic team and build your career in an organisation that is developing the innovators and leaders of tomorrow.

 

Key Accountabilities:

  • Be a primary point of contact for student, applicant, and public queries
  • Provide advice and support to students to assist with all aspects of recruitment, admissions, enrolment, academic progress, pastoral care, and degree planning
  • Undertake recruitment activities and provide support and advice for potential students
  • Coordinate, manage, and administer admissions and enrolment processing
  • Demonstrate a high level of interpersonal and presentation/public speaking skills
  • Demonstrate and practise an excellent level of customer service
  • Work collaboratively toward continuous improvement

 

Key Skills and Experience Required:

  • Tertiary qualification or equivalent experience
  • Experience working in an environment requiring high levels of customer service delivery
  • Experience of understanding equity issues in New Zealand
  • Proven administrative and presentation strength
  • Strong experience working as part of a team
  • Confidence in highly regulated environments
  • Excellent time management skills and ability to work under pressure
  • Strong problem solving ability

 

Why work for us?

The University of Auckland (42,000 students) is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.

  • The University is committed to providing an excellent working environment through:
  • Flexible employment practices
  • Career development programmes
  • A competitive salary with five weeks’ annual leave
  • Company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.

 

How to apply

Applications must be submitted online, by the closing date of Sunday 21st July 2019 to be considered. Please include your cover letter and CV combined as one document. 

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