Job Description

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Retail Store Manager - Christchurch

Advertiser: Elle + RileyMore jobs from this company

Job Information

Job Listing Date
21 Jun 2019
Canterbury, Christchurch
Work Type
Full Time
Retail & Consumer Products, Management - Store

Elle + Riley Cashmere is a confident, luxury boutique with unique identity.  We are looking for a manager to take over our Merivale boutique and lead the team with fluidity and the wonderful bespoke service we are known for.

This position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and Christchurch.

Elle + Riley Cashmere as a brand is defined by their passionate service to our customers as well as the elegant, luxurious product that makes up our brand DNA.

You will have exceptionally strong visual merchandising skills, with the confidence to manage your team to deliver and exceed targets.  Ongoing training will be provided, and you will provide ongoing training to your team.

Responsibilities include bespoke customer service to the unique experience in our store.  Setting and achieving KPI’s, visual merchandising, stock control, rostering and reporting. Assisting in the hiring of new staff, hosting in store events and being an Elle + Riley Cashmere brand ambassador 24/7

What is Required

  • 2 Years minimum experience in fashion retail as a store manager, and knowledge of our existing product

  • Excellent sales skills and proven ability in exceeding store budgets/KPI's;

  • Proven success in managing and growing a VIP customer base, proactively and regularly calling these customers to let them know of upcoming events and promotions and knowing them by name when they enter the store;

  • Ability to learn quickly and develop exceptional product knowledge
  • Excellent communication skills when interacting with customers, managers and coworkers
  • Confidence delivering a first class service at all times to all customers;

  • An abundance of energy, positivity and an ability to motivate others;

  • A huge passion for luxury products - you already understand and love cashmere, it’s unique qualities and longevity and are able to style sophisticated looks as well as relate to our fashion conscious customers with ease;

  • Love for our brand and be proud to be our key brand ambassador!

Why work for us?

  • We offer employee discounts, competitive bonus and incentive scheme and wardrobe allowance

  • Ongoing training and development

  • National travel and potential career growth depending on performance

  • We are a fast growing company and would love you to be part of our exciting journey

If you think you would be a great fit into our growing business, please send us your CV and cover letter, we would love to get to know you!


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