Job Description

Job Header

Customer Service Representative

Advertiser: Madison Recruitment LtdMore jobs from this company

Job Information

Job Listing Date
13 Jun 2019
Location
Auckland, Manukau & East Auckland
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre
Customer Service Representative

• Attractive Salary + Super + Kiwisaver Schemes
• Manage international inbound calls
• East Tamaki location – onsite parking


About our client

Our client is one of New Zealand’s biggest success stories; starting a staggering 82 years ago they now manufacture and distribute appliances on an international level and operate in 50 countries. They are synonymous with quality and an organisation that offers excellent opportunity for career development.


About the role

In this full time role you will be answering high volume inbound calls from customers in NZ and Australia. You will be providing product knowledge, trouble shooting, offering technical support and booking out technicians.

You will be provided with comprehensive training and will be a part of a remarkable team culture!


The hours

Enjoy the work life balance by working over a 7 day fortnightly roster with a start time between 10am – 2pm for an 8 hour shift.  You will be required to work only 2 weekend days in a month!


Benefits

• Free onsite parking
• Generous discounts on products for yourself, your friends and family
• Superannuation and Kiwisaver schemes
• Health and wellbeing programs
• Onsite subsidised cafe
• Career progression – move up the ladder in call centre or other sectors within the business
• Refurbished office environment
• Warm, friendly and supportive team environment


To be successful you must have

• Proven 2+ years call centre experience
• Experience with CRM, Salesforce and multichannel experience would be a bonus
• Clear communication skills
• The flexibility to work with rosters
• NZ citizen or permanent resident
• Empathetic and understanding nature


We are interviewing now!  

If you’re interested in this role submit your CV through the APPLY NOW function

• Attractive Salary + Super + Kiwisaver Schemes
• Manage international inbound calls
• East Tamaki location – onsite parking


About our client

Our client is one of New Zealand’s biggest success stories; starting a staggering 82 years ago they now manufacture and distribute appliances on an international level and operate in 50 countries. They are synonymous with quality and an organisation that offers excellent opportunity for career development.


About the role

In this full time role you will be answering high volume inbound calls from customers in NZ and Australia. You will be providing product knowledge, trouble shooting, offering technical support and booking out technicians.

You will be provided with comprehensive training and will be a part of a remarkable team culture!


The hours

Enjoy the work life balance by working over a 7 day fortnightly roster with a start time between 10am – 2pm for an 8 hour shift.  You will be required to work only 2 weekend days in a month!


Benefits

• Free onsite parking
• Generous discounts on products for yourself, your friends and family
• Superannuation and Kiwisaver schemes
• Health and wellbeing programs
• Onsite subsidised cafe
• Career progression – move up the ladder in call centre or other sectors within the business
• Refurbished office environment
• Warm, friendly and supportive team environment


To be successful you must have

• Proven 2+ years call centre experience
• Experience with CRM, Salesforce and multichannel experience would be a bonus
• Clear communication skills
• The flexibility to work with rosters
• NZ citizen or permanent resident
• Empathetic and understanding nature


We are interviewing now!  

If you’re interested in this role submit your CV through the APPLY NOW function

Right to live and work

You must have the right to live and work in this location to apply for this job.

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