Job Description

Job Header

Relief Medical Receptionist- Southern Suburbs

Advertiser: Local DoctorsMore jobs from this company

Job Information

Job Listing Date
10 Jul 2019
Auckland, Manukau & East Auckland
Work Type
Full Time
Healthcare & Medical, Medical Administration

Relief Medical Receptionist – Southern suburbs

We have a full time permanent opportunity for a Relief Medical Receptionist to work across our South Auckland clinics. This role will be rostered to work across our Kolmar Rd, Dawson Rd, East Tamaki, Chapel Park, Browns Rd, Clendon, Hill Rd and Takanini clinics. This clinics are a mix of General Practice and Urgent Care Clinics that proudly serve the wider community.

As a Relief Medical Receptionist you are a key part of the team and are the first point of contact with our visitors and patients.

If successful you will be working a rotating roster at the different locations (above) with a mix of days, evenings, overnights and weekend shifts (average 8 hours per shift plus overtime as required) across our network of clinics. 

Key Responsibilities include:

  • Greeting and welcoming visitors.
  • Assisting with account enquiries, invoicing and reconciling accounts.
  • Answering telephone calls and scheduling appointments.
  • Accurate recording of patient details, registration and ongoing maintenance of patient information.
  • Completing general administration tasks including filing patient documents and scanning.

We are looking for the following skills and experience to be successful:

  • Medical reception experience ideal but not essential as we are happy to train those with general reception, administration experience or customer service experience (12 months plus).
  • Exceptional face to face customer service skills.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Intermediate to advanced computer skills with experience in MS Office (Word, Excel, Outlook).
  • Proven ability to work in a fast paced, high pressured environment while remaining a positive, calm and friendly.

In addition to the above, our Relief Medical Reception will need to be flexible, dependable, outgoing team players who can come in at short notice and get on with the job.  

Employee Benefits:

  • Work in a dedicated, driven and passionate team environment.
  • Competitive hourly rate with additional remuneration for afterhours and weekend work.
  • Access to healthcare services.
  • Ongoing training and support.

About Us:

White Cross and Local Doctors operates 39 urgent care and general practice clinics across the Auckland Region. We are a part of the wider Tamaki Health that operates over 45 clinics nationwide.

We seek to operate under a professional and ethical standard while upholding our personal values. We strive to innovate, work effectively as a team and maintain high quality patient care and success as a private provider.


If you believe you have these skills, and can hit the ground running, we would love to hear from you! Please provide your CV and Cover Letter today.

Please note to be successful in this position you must hold a permanent right to work in New Zealand and have a full driver’s license with own transport.

Only shortlisted applicants will be contacted.


The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Do you have customer service experience?

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role