Job Description

Job Header

Front Office Receptionist - Part Time

Advertiser: TFE HotelsMore jobs from this company

Job Information

Job Listing Date
11 Jun 2019
Location
Canterbury, Christchurch
Work Type
Part Time
Classification
Hospitality & Tourism, Front Office & Guest Services

Front Office Receptionist - Part Time

Rendezvous Hotel Christchurch

 

Inspired by art, culture and local history, Rendezvous presents an unconventional fusion of new and old, offering a hotel experience that's inspiring and creative. As a Rendezvous Team Member, you'll help deliver on that promise. Guests are warmly welcomed and attentively looked after. Team Members are highly responsive and knowledgeable, as accomplished with giving directions to the theatre as they are with advice for that restaurant nobody's heard of – yet. Rendezvous guests are well travelled, sophisticated and tech savvy, they don't want 'same old', they want their hotel experience to reflect their world view, that a life well lived encompasses good food, art, design and architecture. If that sounds like your worldview too, we'd love to talk to you.

 

The Job

Could you be our new Front Office Receptionist at Rendezvous Christchurch?

In this role, you'll have the responsibility of being the face and voice of our wonderful hotel. First impressions count and that's where you'll shine. You'll greet new arrivals, answer calls from guests, assign rooms and organise payments, all with a breezy can-do attitude and a warm smile. You'll know the local area like the back of your hand, giving clear directions and insightful advice. You'll have a complex combination of skills that encompass a laser focused attention to detail, and even the occasional bit of peacekeeping where you'll resolve issues to the impressed satisfaction of all concerned. For you, it's all in a day's work, and you can't wait to see what tomorrow will bring.

 

More About You

  • You have the ability to work independently and you acknowledge that your work is a key part of the team that delivers memorable moments
  • Your grooming and personal presentation sets you apart from the herd
  • You have a mindset to make fearless decisions
  • You are adventurous and love to explore different experiences by performing shift work, working weekends and public holidays
  • While a Microsoft Office geek is not a necessity the knowledge to use these tools will give you an advantage
  • You have experienced the advantage of hotels operational systems and possess knowledge of Protel/Opera.
  • Ideally, you have previous experience in a similar role

 

 Big Picture. Big Opportunities.

As a Front Office Receptionist, you'll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Adina Apartment Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra.

It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous team member benefits as well.

We aim to meet our customer's needs with honesty, integrity and care. That requires a commitment to continuous team member training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It's working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key Properties around the world.

TFEhotels.com/careers

Rendezvous Hotel Christchurch

 

Inspired by art, culture and local history, Rendezvous presents an unconventional fusion of new and old, offering a hotel experience that's inspiring and creative. As a Rendezvous Team Member, you'll help deliver on that promise. Guests are warmly welcomed and attentively looked after. Team Members are highly responsive and knowledgeable, as accomplished with giving directions to the theatre as they are with advice for that restaurant nobody's heard of – yet. Rendezvous guests are well travelled, sophisticated and tech savvy, they don't want 'same old', they want their hotel experience to reflect their world view, that a life well lived encompasses good food, art, design and architecture. If that sounds like your worldview too, we'd love to talk to you.

 

The Job

Could you be our new Front Office Receptionist at Rendezvous Christchurch?

In this role, you'll have the responsibility of being the face and voice of our wonderful hotel. First impressions count and that's where you'll shine. You'll greet new arrivals, answer calls from guests, assign rooms and organise payments, all with a breezy can-do attitude and a warm smile. You'll know the local area like the back of your hand, giving clear directions and insightful advice. You'll have a complex combination of skills that encompass a laser focused attention to detail, and even the occasional bit of peacekeeping where you'll resolve issues to the impressed satisfaction of all concerned. For you, it's all in a day's work, and you can't wait to see what tomorrow will bring.

 

More About You

  • You have the ability to work independently and you acknowledge that your work is a key part of the team that delivers memorable moments
  • Your grooming and personal presentation sets you apart from the herd
  • You have a mindset to make fearless decisions
  • You are adventurous and love to explore different experiences by performing shift work, working weekends and public holidays
  • While a Microsoft Office geek is not a necessity the knowledge to use these tools will give you an advantage
  • You have experienced the advantage of hotels operational systems and possess knowledge of Protel/Opera.
  • Ideally, you have previous experience in a similar role

 

 Big Picture. Big Opportunities.

As a Front Office Receptionist, you'll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Rendezvous Hotels, Travelodge Hotels, Vibe Hotels, Adina Apartment Hotels, Medina Serviced Apartments and The TFE Hotels Collection including Hotel Kurrajong in Canberra.

It means opportunities to be creative, innovative and grow with the company across a wide network of hotel brands and locations, with generous team member benefits as well.

We aim to meet our customer's needs with honesty, integrity and care. That requires a commitment to continuous team member training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It's working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key Properties around the world.

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • How much notice are you required to give your current employer?
  • How many years' experience do you have in the hospitality & tourism industry?

Right to live and work

You must have the right to live and work in this location to apply for this job.

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