Job Description

Job Header

Guest Service Agent

Advertiser: Peppers Retreats, Resorts and HotelsMore jobs from this company

Job Information

Job Listing Date
14 May 2019
Location
Canterbury, Christchurch
Work Type
Full Time
Classification
Hospitality & Tourism, Front Office & Guest Services

Guest Service Agent

Just 15 minutes out of Christchurch, on the banks of Lake Kaikainui and with the spectacular Southern Alps as a backdrop, lies this resort-style hotel. Having its own championship golf course, trout –filled streams for fly fishing, and superb food and beverage outlet specialising in Canterbury produce makes Peppers Clearwater a popular conference venue – and a fun place to work.

 

We are currently looking for a motivated, bubbly and vibrant  Guest Service Agent to join our friendly Front Office Team.

 

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

 

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

 

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

 

If you're an energetic hospitality professional with a passion for customer service, apply now!

Just 15 minutes out of Christchurch, on the banks of Lake Kaikainui and with the spectacular Southern Alps as a backdrop, lies this resort-style hotel. Having its own championship golf course, trout –filled streams for fly fishing, and superb food and beverage outlet specialising in Canterbury produce makes Peppers Clearwater a popular conference venue – and a fun place to work.

 

We are currently looking for a motivated, bubbly and vibrant  Guest Service Agent to join our friendly Front Office Team.

 

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

 

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

 

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

 

If you're an energetic hospitality professional with a passion for customer service, apply now!

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role

Applications will open the advertiser’s site.