Job Description

Job Header

Client Services Representative

Advertiser: Fidelity LifeMore jobs from this company

Job Information

Job Listing Date
16 Apr 2019
Location
Auckland, Auckland Central
Salary
Parking Subsidised
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Client Services Representative

We’re the largest Kiwi-owned and operated life insurer and we’re all about powering the New Zealand sense of adventure. 

Join us as a Client Services Representative! 

ABOUT THE ROLE 

Bring your customer focus and provide advice and support to our customers and advisors about our policies and life and disability insurance cover. Respond to phone and email questions and inquiries and be apart of a diverse team that celebrates our wins and achievements!   

ABOUT YOU

You will need the following skills and experience:

  • Proven customer service skills including responding to customer requests via email and phone calls.
  • Previous experience in a busy phone-based customer service role.
  • Savvy at learning new systems. 
  • Attention to detail and accuracy.
  • Good written and verbal communication skills.
  • Knowledge of the insurance industry(preferred).

ABOUT US

Join us and enjoy a competitive salary and life, trauma, and health insurance. You'll have 22 days of annual leave, along with 1 day of birthday leave. We will support your career goals and help you make a difference each day at work. Enjoy a work-life balance and flexible working options as you grow your career with us!

Hours of work are Monday - Friday between 8:00am – 6:00pm.  

Apply today! 

Applications close 30 April 2019. 

We’re the largest Kiwi-owned and operated life insurer and we’re all about powering the New Zealand sense of adventure. 

Join us as a Client Services Representative! 

ABOUT THE ROLE 

Bring your customer focus and provide advice and support to our customers and advisors about our policies and life and disability insurance cover. Respond to phone and email questions and inquiries and be apart of a diverse team that celebrates our wins and achievements!   

ABOUT YOU

You will need the following skills and experience:

  • Proven customer service skills including responding to customer requests via email and phone calls.
  • Previous experience in a busy phone-based customer service role.
  • Savvy at learning new systems. 
  • Attention to detail and accuracy.
  • Good written and verbal communication skills.
  • Knowledge of the insurance industry(preferred).

ABOUT US

Join us and enjoy a competitive salary and life, trauma, and health insurance. You'll have 22 days of annual leave, along with 1 day of birthday leave. We will support your career goals and help you make a difference each day at work. Enjoy a work-life balance and flexible working options as you grow your career with us!

Hours of work are Monday - Friday between 8:00am – 6:00pm.  

Apply today! 

Applications close 30 April 2019. 

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • Do you have customer service experience?
  • Have you worked in a call centre before?

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