Job Description

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Medical Receptionist

Advertiser: Loft RecruitmentMore jobs from this company

Job Information

Job Listing Date
13 Mar 2019
Auckland, Auckland Central
Work Type
Full Time
Healthcare & Medical, Medical Administration


We are seeking an experienced, passionate Medical Receptionist to join a busy private medical clinic in Remuera. Working as part of a tight knit Administration team of 5 you will be the 'face' of the practice to patients, and will take the lead in providing the exceptional patient experience that this practice is so well known for. Some of your key areas of responsibility will include: 

  • Providing a warm and professional welcome to all patients attending the practice
  • Managing phone queries - lots of them!
  • Dealing with patient queries, and owning them
  • Managing complex booking system
  • Support and mentoring of other receptionists
  • Invoicing, processing Southern Cross payments, and other ad hoc admin tasks
  • Providing clerical support to Clinical team as required


This organisation is one of the longest established clinics in New Zealand in their specialist field, and are recognised as a centre of excellence. The team are highly qualified with many years of valuable experience. The environment is modern and relaxed; a beautiful space to work from. The practice is conveniently located in Remuera, close to public transport links. 


This role acts in a 2ic capacity to the Practice Manager, so we are looking for someone who is keen to take that next step up in their career, and is eager to take on more learning and responsibility. The role is based at front desk with a heavy focus on patient contact so we are looking for a people person who loves to ensure the highest levels of one-on-one patient care. You will be mature and level headed in your approach - nothing phases you! You are system savvy and well versed in Microsoft Office Suite. You enjoy working as part of a friendly team and you have confident communication skills. Previous experience in Medical Administration will be very highly regarded, as would a nursing or pharmaceutical background. Previous experience in a very busy reception role is essential.

This is a unique opportunity to join a wonderful team with a fantastic and supportive manager. The role is busy, varied and challenging, and the work is interesting. You will love building long term relationships with your patients and clients, and enjoy working in a beautiful environment. The salary on offer is competitive, commensurate with experience. 

Sounds like you? Apply today with your CV. All applications are treated in the strictest confidence. 

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