Job Description

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Claims Specialist

Advertiser: Fidelity LifeMore jobs from this company

Job Information

Job Listing Date
12 Mar 2019
Location
Auckland, Auckland Central
Salary
Subsidised Car Parking
Work Type
Full Time
Classification
Insurance & Superannuation, Claims

Claims Specialist

We’re the largest Kiwi-owned and operated life insurer and we’re all about powering the New Zealand sense of adventure. 

Join us as our new Claims Specialist - Lump Sum working in our growing claims team.

ABOUT THE ROLE

You will be responsible to assess and manage all claims in a timely, innovative and empathetic manner and at the same time execute case strategies through applying our Fidelity Life claims philosophy. This is a complex role, but you will have the opportunity to have your own portfolio while working in a supportive and professional team.

Some of your key responsibilities will include:

  • Assessing and ongoing management of all Lump Sum TPD, Death, terminal illness and other claims received by Fidelity life.
  • Communicating to both our advisors and clients about the outcome and reasons for the decision.

ABOUT YOU

For this role, you will need the following skills and experience:

  • Bachelor’s degree in either the Health sciences, Financial services or sciences (preferred).
  • Previous experience in the life insurance industry and working with third party providers (preferred).
  • Expertise working in a strong client relationship role and dealing with a variety of stakeholders including customers, medical professionals and internal staff.
  • Skilled in conflict management with a high level of negotiation skills.
  • Proficient in negotiation with excellent verbal and written communication skills.
  • Proven attention to detail skills.

ABOUT US

You will receive a competitive salary including life, trauma and health insurance. We offer 22 days of annual, birthday leave and a volunteer leave day for all our staff. Come and work with a great team and learning and development opportunities.

Apply today and join our Fidelity Life team.

Applications for this role close on 26 March 2018.

We’re the largest Kiwi-owned and operated life insurer and we’re all about powering the New Zealand sense of adventure. 

Join us as our new Claims Specialist - Lump Sum working in our growing claims team.

ABOUT THE ROLE

You will be responsible to assess and manage all claims in a timely, innovative and empathetic manner and at the same time execute case strategies through applying our Fidelity Life claims philosophy. This is a complex role, but you will have the opportunity to have your own portfolio while working in a supportive and professional team.

Some of your key responsibilities will include:

  • Assessing and ongoing management of all Lump Sum TPD, Death, terminal illness and other claims received by Fidelity life.
  • Communicating to both our advisors and clients about the outcome and reasons for the decision.

ABOUT YOU

For this role, you will need the following skills and experience:

  • Bachelor’s degree in either the Health sciences, Financial services or sciences (preferred).
  • Previous experience in the life insurance industry and working with third party providers (preferred).
  • Expertise working in a strong client relationship role and dealing with a variety of stakeholders including customers, medical professionals and internal staff.
  • Skilled in conflict management with a high level of negotiation skills.
  • Proficient in negotiation with excellent verbal and written communication skills.
  • Proven attention to detail skills.

ABOUT US

You will receive a competitive salary including life, trauma and health insurance. We offer 22 days of annual, birthday leave and a volunteer leave day for all our staff. Come and work with a great team and learning and development opportunities.

Apply today and join our Fidelity Life team.

Applications for this role close on 26 March 2018.

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • What's your expected annual base salary?

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