Job Description

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Claims Officer (Fixed Term)

Advertiser: WestpacMore jobs from this company

Job Information

Job Listing Date
12 Feb 2019
Location
Wellington, Wellington Central
Work Type
Contract/Temp
Classification
Insurance & Superannuation, Claims

Claims Officer (Fixed Term)

Provide an exceptional customer experience for our life insurance customers  
  • Full Time, Fixed Term for 10 months
  • Based in Lambton Quay, Wellington
  • Work with a specialist team who are committed to delivering great outcomes to customers in their time of need
About the role:
 
One of our Claims Officers is moving to a new opportunity in our Insurance business. As a result, we are looking for a Claims Officer to join our close-knit Claims team.   The role is responsible for assessing life insurance claims from end to end.
 
We are looking for applicants with experience in life insurance claims management ? including death, crisis and disability income cover - and a good understanding of medical terminology. 
 
To be successful in this role, you?ll need to demonstrate the following skills and experience:
  • A highly-developed customer service ethic and a strong sense of doing the right thing by our customers;
  • A minimum of 12 months life claims assessment experience. This can be in a Group or Retail environment;
  • Experience in assessing disability claims is preferable;
  • An appreciation of the importance of following Claims policy and procedures;
  • Strong attention to detail;
  • The ability to talk customers through their claims on the phone;
  • A strong team player with a high commitment to our ?One Team? value;
  • Degree qualified will be highly regarded, however not essential.
What?s great about working for Westpac?
 
We?re passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we?ll invest in your growth and empower you to take ownership of your ongoing learning and development. As well as immersing yourself in a supportive team environment, you?ll be offered some of the best banking, wealth and insurance benefits in the market, gain access to a suite of online learning modules and career planning tools to grow with us, as well as our industry-leading superannuation programme and fantastic staff banking package.
 
Next steps
 
If you are keen to help our customers achieve their financial goals then apply today with your CV and cover letter via the link on this page.  For more information, please get in touch with tanuja_amat@westpac.co.nz
Provide an exceptional customer experience for our life insurance customers  
  • Full Time, Fixed Term for 10 months
  • Based in Lambton Quay, Wellington
  • Work with a specialist team who are committed to delivering great outcomes to customers in their time of need
About the role:
 
One of our Claims Officers is moving to a new opportunity in our Insurance business. As a result, we are looking for a Claims Officer to join our close-knit Claims team.   The role is responsible for assessing life insurance claims from end to end.
 
We are looking for applicants with experience in life insurance claims management ? including death, crisis and disability income cover - and a good understanding of medical terminology. 
 
To be successful in this role, you?ll need to demonstrate the following skills and experience:
  • A highly-developed customer service ethic and a strong sense of doing the right thing by our customers;
  • A minimum of 12 months life claims assessment experience. This can be in a Group or Retail environment;
  • Experience in assessing disability claims is preferable;
  • An appreciation of the importance of following Claims policy and procedures;
  • Strong attention to detail;
  • The ability to talk customers through their claims on the phone;
  • A strong team player with a high commitment to our ?One Team? value;
  • Degree qualified will be highly regarded, however not essential.
What?s great about working for Westpac?
 
We?re passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we?ll invest in your growth and empower you to take ownership of your ongoing learning and development. As well as immersing yourself in a supportive team environment, you?ll be offered some of the best banking, wealth and insurance benefits in the market, gain access to a suite of online learning modules and career planning tools to grow with us, as well as our industry-leading superannuation programme and fantastic staff banking package.
 
Next steps
 
If you are keen to help our customers achieve their financial goals then apply today with your CV and cover letter via the link on this page.  For more information, please get in touch with tanuja_amat@westpac.co.nz

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