Job Description

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Client Services Administrator - Insurance

Advertiser: Wynter RecruitmentMore jobs from this company

Job Information

Job Listing Date
8 Feb 2019
Location
Auckland, Auckland Central
Work Type
Full Time
Classification
Insurance & Superannuation, Fund Administration

Client Services Administrator - Insurance

Our client is a customer focused, insurance solutions specialist based in the heart of Auckland city.

They have 5 specialist divisions and their Installments Team is now on the hunt for a hands-on Client Services Administrator to provide excellent customer service solutions and process bill payment options as well as all other administrative tasks involved.

Your main responsibilities will be:
  • To ensure finance company direct debits and administration are delivered in a  timely and effective manner
  • Credit management and follow up on payment arrears and handling of daily dishonors process
  • Assist in loading of new agreements as well as sending out finance agreement documentation 
  • Providing expert customer service and assistance on inquiries
  • Make outbound calls to discuss payments with clients
To be successful in this role you must have:
  • A minimum of 2+ years Financial Services experience
  • Customer service experience 
  • Insurance or lending industry knowledge (preferred)
  • Credit control knowledge (preferred)
  • Excellent communication skills
  • Strong attention to detail
  • Intermediate-advanced Microsoft Word and Excel skills
On offer is a fun, social & inclusive but very hard-working team environment. You will be valued and challenged at work every day where you will have the support of other team members if you get stuck. The offices are based in the heart of the city close to all public transport hubs.

This is a full-time permanent role Monday to Friday from 8:30am - 5pm and offering a salary range between 55k -60k for the right candidate.

You must be an NZ resident or citizen to apply for this role.
To apply in the strictest confidence, click Apply Now or for questions please contact Janine on 093200901 or emailing janine@wynter.co.nz
Our client is a customer focused, insurance solutions specialist based in the heart of Auckland city.

They have 5 specialist divisions and their Installments Team is now on the hunt for a hands-on Client Services Administrator to provide excellent customer service solutions and process bill payment options as well as all other administrative tasks involved.

Your main responsibilities will be:
  • To ensure finance company direct debits and administration are delivered in a  timely and effective manner
  • Credit management and follow up on payment arrears and handling of daily dishonors process
  • Assist in loading of new agreements as well as sending out finance agreement documentation 
  • Providing expert customer service and assistance on inquiries
  • Make outbound calls to discuss payments with clients
To be successful in this role you must have:
  • A minimum of 2+ years Financial Services experience
  • Customer service experience 
  • Insurance or lending industry knowledge (preferred)
  • Credit control knowledge (preferred)
  • Excellent communication skills
  • Strong attention to detail
  • Intermediate-advanced Microsoft Word and Excel skills
On offer is a fun, social & inclusive but very hard-working team environment. You will be valued and challenged at work every day where you will have the support of other team members if you get stuck. The offices are based in the heart of the city close to all public transport hubs.

This is a full-time permanent role Monday to Friday from 8:30am - 5pm and offering a salary range between 55k -60k for the right candidate.

You must be an NZ resident or citizen to apply for this role.
To apply in the strictest confidence, click Apply Now or for questions please contact Janine on 093200901 or emailing janine@wynter.co.nz
The application form will include these questions:
  • How many years' experience do you have in the insurance industry?
  • Do you have customer service experience in the insurance industry?
  • Which of the following statements best describes your right to work in New Zealand?

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