Job Description

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Senior Hotel Receptionist

Advertiser: Quest AucklandMore jobs from this company

Job Information

Job Listing Date
11 Jan 2019
Auckland, Auckland Central
Work Type
Full Time
Hospitality & Tourism, Front Office & Guest Services

Senior Hotel Receptionist

Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji.  For over 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base.  Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australasia   

Quest Auckland is a 4 star, 80 room property located near the Town Hall , Aotea Centre and Entertainment Precinct  The property opened in 1997 and has been Top Franchise of the year 2 times and finalists many other times.

Quest Auckland  is now seeking a Senior Front Office Receptionist to join its enthusiastic and successful team on a  full-time basis working 40 hours per week.

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment.  Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be available to work shift, weekends and public holidays.

A competitive wage will be offered.

The position presents a great opportunity to work in a  well established , friendly, happy & growing team environment under the banner of the highly successful and established Quest Group brand.


To apply, please telephone – 09 3002200  send your CV to Greg or Maria ,  Applications close 25 January


Applicants for this position should have NZ residency or a valid NZ work visa. This Position may not support/qualify a New Application for Work Visa


To apply, click “APPLY NOW”.

The application form will include these questions:
  • Which of the following statements best describes your right to work in New Zealand?
  • How many years' experience do you have as a receptionist?

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