Job Description

Job Header

Alarm Monitoring Centre Operator

Advertiser: Red Wolf High Level Security LtdMore jobs from this company

Job Information

Job Listing Date
10 Jan 2019
Location
Wellington, Hutt Valley
Salary
$40,000 - $44,999
Work Type
Full Time
Classification
Call Centre & Customer Service, Customer Service - Call Centre

Alarm Monitoring Centre Operator

About Red Wolf
We are a team of like-minded Industry leading professionals striving to provide the best high level electronic security systems within NZ. Formed in 2005 we have quickly established ourselves as leaders in our industry and have a fantastic reputation with our clients.

We operate from a set of core values which we strive to adhere to. The team is very dynamic and operate more as a family than a corporate machine.

We run a close knit team of industry professionals, employ for fit of team culture and will provide training where required.

A position is available for an Alarm Monitoring Centre Operator to work in our state of the art control room performing a wide range of key responsibilities. 


Key responsibilities:
• Monitor activity at sites in line with client needs and dispatch security guards to areas when emergencies occur.
• Monitor medical alarms and life protection devices and  follow strict SOPs to render assistance when called upon or emergencies occur.
• Use software and CCTV systems to monitor alarm activations at commercial, residential or other forms of infrastructure.
• May also be required to supervise and/or co-ordinate the activities of manpower operatives in the field.
• Be proactive in all manner of other duties including customer contact, database updates, call backs, following up on any issues etc.
• Fulfil compulsory on going training.

 

Minimum Skills and Qualifications required:
• Be familiar with computer applications and personal computers.
• School Certificate in Maths, English and Science or equivalent NCEA.
• Typing proficiency at least 30 words per minute.
MUST be able to obtain and maintain a national security clearance.

Other requirements:
• Ability to work rotating 24/7 shifts (start 3am, 11am & 7pm), weekends and holidays.
• Function within the enclosed environment of a Control Room.
• Interact with co-workers and members of the public in a courteous and professional manner.
• No convictions


Red Wolf High Level Monitoring's building is code compliant for disability access. Red Wolf High Level Monitoring regards itself as an Equal Opportunities Employer.

Applicants for this position should have NZ residency or a valid NZ work visa.

Please send cover letter and CV to Ian by APPLYING ONLINE in the first instance.
logo

About Red Wolf
We are a team of like-minded Industry leading professionals striving to provide the best high level electronic security systems within NZ. Formed in 2005 we have quickly established ourselves as leaders in our industry and have a fantastic reputation with our clients.

We operate from a set of core values which we strive to adhere to. The team is very dynamic and operate more as a family than a corporate machine.

We run a close knit team of industry professionals, employ for fit of team culture and will provide training where required.

A position is available for an Alarm Monitoring Centre Operator to work in our state of the art control room performing a wide range of key responsibilities. 


Key responsibilities:
• Monitor activity at sites in line with client needs and dispatch security guards to areas when emergencies occur.
• Monitor medical alarms and life protection devices and  follow strict SOPs to render assistance when called upon or emergencies occur.
• Use software and CCTV systems to monitor alarm activations at commercial, residential or other forms of infrastructure.
• May also be required to supervise and/or co-ordinate the activities of manpower operatives in the field.
• Be proactive in all manner of other duties including customer contact, database updates, call backs, following up on any issues etc.
• Fulfil compulsory on going training.

 

Minimum Skills and Qualifications required:
• Be familiar with computer applications and personal computers.
• School Certificate in Maths, English and Science or equivalent NCEA.
• Typing proficiency at least 30 words per minute.
MUST be able to obtain and maintain a national security clearance.

Other requirements:
• Ability to work rotating 24/7 shifts (start 3am, 11am & 7pm), weekends and holidays.
• Function within the enclosed environment of a Control Room.
• Interact with co-workers and members of the public in a courteous and professional manner.
• No convictions


Red Wolf High Level Monitoring's building is code compliant for disability access. Red Wolf High Level Monitoring regards itself as an Equal Opportunities Employer.

Applicants for this position should have NZ residency or a valid NZ work visa.

Right to live and work

You must have the right to live and work in this location to apply for this job.

Report this job advert

Be careful- Don’t provide your bank or credit card details when applying for jobs. If you see something suspicious .

Share this role