Job Description

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CUSTOMER SERVICE REPRESENTATIVE + CLINICAL ASSISTANT

Advertiser: TRG ImagingMore jobs from this company

Job Information

Job Listing Date
6 Dec 2018
Location
Hawkes Bay, Napier
Work Type
Full Time
Classification
Healthcare & Medical, Medical Imaging

CUSTOMER SERVICE REPRESENTATIVE + CLINICAL ASSISTANT

TRG Imaging is one of New Zealand's largest private radiology providers delivering high quality patient care through a network of North Island clinics.  As part of our ongoing commitment to providing excellent customer care, we require a service-oriented person to join our team.

Based in both Napier and Hasting clinics, you will be a key contributor towards providing the best patient experience possible. You need to be a self-starter and show a great deal of initiative to successfully support our clinic. Responsibilities include chaperoning patients, assisting and aiding patients who need the extra personal help, communicating between the reception and clinical teams to ensure smooth running of the department. Assist with Mammography assessment appointments and where necessary, assist the breast nurse team with assessment clinics, digitising and administration. You will also need to have the fortitude to assist with minor surgical procedures.

You need to have confidence using a computer, engaging with our customers and delivering effective and efficient administration functions. Some general administration duties will require you to have confidence using a computer.

You will:

  1. serve as the customer’s primary point of contact
  2. be a keen problem solver
  3. have a unique ability to “think on your feet”
  4. be a “self-starter” who is comfortable taking the initiative
  5. excellent interpersonal skills
  6. have a positive attitude and warm personality
  7. excellent organisational and time management capabilities
  8. the ability to work without supervision
  9. ability to manage multiple tasks within a demanding operational environment

If you excel at figuring out complex matters and like organising multi-functional requirements, then we bet you have what it takes.  Sometimes you won't know the right answer, but you're the kind of person who is always up for the challenge.  You will rely on your resources and quickly research a response.

We provide a robust training program for new employees and the opportunity to work in an energetic, fast-paced environment.

Apply now with your CV through the 'Apply for this job' button.

TRG Imaging is one of New Zealand's largest private radiology providers delivering high quality patient care through a network of North Island clinics.  As part of our ongoing commitment to providing excellent customer care, we require a service-oriented person to join our team.

Based in both Napier and Hasting clinics, you will be a key contributor towards providing the best patient experience possible. You need to be a self-starter and show a great deal of initiative to successfully support our clinic. Responsibilities include chaperoning patients, assisting and aiding patients who need the extra personal help, communicating between the reception and clinical teams to ensure smooth running of the department. Assist with Mammography assessment appointments and where necessary, assist the breast nurse team with assessment clinics, digitising and administration. You will also need to have the fortitude to assist with minor surgical procedures.

You need to have confidence using a computer, engaging with our customers and delivering effective and efficient administration functions. Some general administration duties will require you to have confidence using a computer.

You will:

  1. serve as the customer’s primary point of contact
  2. be a keen problem solver
  3. have a unique ability to “think on your feet”
  4. be a “self-starter” who is comfortable taking the initiative
  5. excellent interpersonal skills
  6. have a positive attitude and warm personality
  7. excellent organisational and time management capabilities
  8. the ability to work without supervision
  9. ability to manage multiple tasks within a demanding operational environment

If you excel at figuring out complex matters and like organising multi-functional requirements, then we bet you have what it takes.  Sometimes you won't know the right answer, but you're the kind of person who is always up for the challenge.  You will rely on your resources and quickly research a response.

We provide a robust training program for new employees and the opportunity to work in an energetic, fast-paced environment.

Apply now with your CV through the 'Apply for this job' button.

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