Job Description

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Field Service Engineer

Advertiser: StrykerMore jobs from this company

Job Information

Job Listing Date
18 Jan 2019
Location
Sydney, CBD, Inner West & Eastern Suburbs
Salary
Base + Car + Super + Bonus!
Work Type
Full Time
Classification
Engineering, Field Engineering

Field Service Engineer

Stryker - One of Australia's Best Places to Work since 2014!

We are proud to be a worldwide leader in the medical device industry that is committed to changing lives through collaboration, dedication and ground-breaking technology. We provide innovative orthopaedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 550 employees locally and 33,000 globally, we have a strong presence in all capital cities across Australia and New Zealand. Our employees are passionate, set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies.

The Role:

As a Field Service Engineer, you will provide technical support, service, complete repairs and manage the requirements of all Stryker medical customers.. 
 

Who We Want:

  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

What You Will Do:

As a Field Service Engineer, you will:

  • Provide technical support to Stryker customer onsite, completing reactive repairs and preventative maintenance (PM) to Stryker installed equipment.
  • Support the business to ensure the highest standard and quality of service is provided to our customers across Australia and New Zealand.
  • Deliver an exceptional customer experience and increases brand awareness through the development of strong, communicative relationships with customers and internal stakeholders, working collaboratively to solve problems.
  • Work closely and supports Senior Field Service Engineer and Lead Field engineer to ensure KPIs, goals and objectives are met.
  • Have the ability to travel internationally when required (5%).
  • Have the ability to travel interstate when required (20%).

What You Will Need:

  • Excellent analytical, interpersonal and communication skills
  • Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspection equipment
  • Proven mechanical/electrical design and problem solving skills
  • Have the ability to troubleshoot and repair complex installations
  • A positive and enthusiastic team attitude!

To join us, click apply now!

Stryker - One of Australia's Best Places to Work since 2014!

We are proud to be a worldwide leader in the medical device industry that is committed to changing lives through collaboration, dedication and ground-breaking technology. We provide innovative orthopaedic implants as well as state-of-the-art medical and surgical equipment to help people lead more active and more satisfying lives. With a team in excess of 550 employees locally and 33,000 globally, we have a strong presence in all capital cities across Australia and New Zealand. Our employees are passionate, set high standards and strive to deliver exceptional results in all that they do. This desire to achieve, combined with a great deal of hard work, has placed Stryker among the largest, best run and most admired companies.

The Role:

As a Field Service Engineer, you will provide technical support, service, complete repairs and manage the requirements of all Stryker medical customers.. 
 

Who We Want:

  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
  • Self-starters. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

What You Will Do:

As a Field Service Engineer, you will:

  • Provide technical support to Stryker customer onsite, completing reactive repairs and preventative maintenance (PM) to Stryker installed equipment.
  • Support the business to ensure the highest standard and quality of service is provided to our customers across Australia and New Zealand.
  • Deliver an exceptional customer experience and increases brand awareness through the development of strong, communicative relationships with customers and internal stakeholders, working collaboratively to solve problems.
  • Work closely and supports Senior Field Service Engineer and Lead Field engineer to ensure KPIs, goals and objectives are met.
  • Have the ability to travel internationally when required (5%).
  • Have the ability to travel interstate when required (20%).

What You Will Need:

  • Excellent analytical, interpersonal and communication skills
  • Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, wrenches, hammer, etc.), soldering, power tools and test/inspection equipment
  • Proven mechanical/electrical design and problem solving skills
  • Have the ability to troubleshoot and repair complex installations
  • A positive and enthusiastic team attitude!

To join us, click apply now!

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