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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed thirteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
13h ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed five days ago

Senior Strategist - Growth and Spatial Planning

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Apply big picture thinking to shape Auckland's urban form
  • Opportunity for those with a passion for spatial and urban planning
  • Flexible working
Use your skills in urban planning, policy, analysis and research. Develop and articulate strategy!
5d ago
Be an early applicant
Listed ten days ago

Team Leader Applications

at Tertiary Education Commission

This is a Full time job

Wellington Central, Wellington
$125,813 up to $148,015 + 3% KiwiSaver
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
  • Join the Te Amorangi Mātauranga Matua Information whānau
  • Exciting leadership opportunity to develop our Applications centre of excellence
  • Wellington based role with flexible working options available
Be responsible for the leadership of technical and administrative services to support and maintain live applications
10d ago
Listed five days ago

Senior Ecologist

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
2 opportunities (Permanent and Fixed Term)
subClassification: Environment & Sustainability ConsultingEnvironment & Sustainability Consulting
classification: Consulting & Strategy(Consulting & Strategy)
  • 2 opportunities available (Permanent and Fixed Term)
  • Achieve great outcomes for Auckland's environment
  • Influence change and protect Auckland's unique indigenous biodiversity
Influence change and protect Auckland's unique indigenous biodiversity
5d ago
Be an early applicant
Listed eleven days ago

Change Consultant - Holidays Act Programme - Canterbury and West Coast

at Health New Zealand – Te Whatu Ora – Waitaha Canterbury

This is a Full time job

Christchurch Central, Canterbury
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
  • Great opportunity to work for Health NZ Te Whatu Ora
  • Fixed-term, full-time position
  • Join a great team environment!
We are looking for a capable, energetic, and adaptable person, who is looking for an opportunity to work in a large scale, complex programme
11d ago
Listed four days ago

Programme Manager

at Aon New Zealand

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Track record of delivering large scale complex programmes?
  • Interested in being responsible for delivering high profile initiatives?
  • Join our team based out of the Aon Centre in the hub of Commercial Bay
A rare opportunity for a Programme Manager with multi-year design and development experience to lead some key strategic initiatives
4d ago
Listed ten days ago

Principal Transport Advisor

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Help shape the future direction of Auckland's transport system
  • Play a key role in an experienced and highly collaborative team
  • Flexible working
Present strategic, compelling and well evidenced advice on some of the most critical issues that will shape Auckland's future.
10d ago
Be an early applicant
Listed twenty six days ago

Environmental Consultant – Team Lead

at Lumen Environmental Ltd

This is a Full time job

Ashburton, Canterbury
$90,000 – $110,000 per year
subClassification: Environment & Sustainability ConsultingEnvironment & Sustainability Consulting
classification: Consulting & Strategy(Consulting & Strategy)
  • Great collegial culture with personal development opportunities
  • Flexible working environment
  • Balanced leadership, office and field work balance
Big opportunity to join and lead an agile environmental advisory team with personal development opportunities and a flexible work environment.
26d ago
Listed twenty four days ago

Customer Care Manager

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland
NZD 80000 - 90000 per annum
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • $80,000 - $90,000 per annum (98K OTE) + company car + mobile phone
  • Competitive KiwiSaver scheme + Discounted Southern Cross Health Insurance
  • Transition from Team Lead to Manager: Elevate Your Career with Our Opportunity
Manage a close-knit customer care team for a globally recognised automotive company
24d ago
Listed twenty four days ago

National Strategy and Engagement Manager

at ATCL Search

This is a Full time job

Auckland
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Newly created position across the Emerge Aotearoa Group
  • Strategic and business planning, sustainability and engagement leadership
  • Influential role, help us achieve better outcomes for our communities
Values centred role, fostering extensive relationships and situated at the heart of our strategic growth and development.
24d ago
Listed twenty eight days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
28d ago
Listed sixteen hours ago

Team Lead Integration & Development, Integration & Delivery, Data & Digital

at Te Whatu Ora - National Office

This is a Full time job

Christchurch Central, Canterbury
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
  • An influential role in the largest Data and Digital function in New Zealand.
  • Flexible working fully supported to balance your workplace and lifestyle
  • Open to candidates across the Te Waipounamu Region
We're looking for someone who is passionate about making a difference in the healthcare sector!
16h ago
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