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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed seven days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
7d ago
Listed ten days ago

Contact Centre Representative

at Smartpay Australia PTY Limited

This is a Full time job

Wairau Valley, Auckland
$55,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield location
  • Fun, supportive team environment
  • Launch your career in the financial services industry
Want to be part of a high performing Customer Service & Tier 1 Technical support team with one of the highest NPS Scores in our industry?
10d ago
Listed eight days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
8d ago
Listed ten days ago

Contact Centre Representative - Fixed Term Contract

at Smartpay Australia PTY Limited

This is a Contract/Temp job

Wairau Valley, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield - Fixed Term Contract to 28 March 2025
  • Fun, supportive team environment
  • Launch your career in the financial services industry
With one of the highest NPS Scores in our industry, we deliver! Do you? Customer Service & Tier 1 Technical support - busy team with high standards
10d ago
Listed eight days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
8d ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
Listed ten hours ago

Contact Center Representative

at Amplifon NZ

This is a Full time job

Takapuna, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Fun supportive team environment
  • Bring your passion for helping people!
  • Based in our awesome Takapuna Office
Who we are: Amplifon is the global leader in hearing health care. We operate in 28 countries and in New Zealand trading under two well-known brands
10h ago
Listed eight days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
8d ago
Listed four days ago

Customer Service Representative

at Bapcor Automotive NZ

This is a Full time job

New Lynn, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in New Lynn BNT for our next Customer Service Representative to join our fun and welcoming team!
4d ago
Listed two days ago

Life and Identity Services Officer

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland
$59,693 per Annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Central Parnell location with easy public transport links
  • 18th of July Start
  • Must be a New Zealand Citizen
Great opportunity to take your customer service experience to the next level within a crucial government department.
2d ago
Listed seven days ago

Client Engagement Specialist

at Kin

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Organisation transforming the lives of girls, women, and whānau
  • Engagement opportunity
  • Opportunity to influence change
Engage and support individuals and families experiencing hardship by providing guidance and connecting them with resources to improve wellbeing.
7d ago
Listed one day ago

Customer Service Representative

at Matthews Packaging and Hygiene

This is a Full time job

Mangere, Auckland
$25 – $29.99 per hour
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a enthusiastic customer service professional?
  • Do you have the ability to prioritise and keep calm under pressure?
  • A Permanent Full-Time opportunity with a exciting Customer Support team!
Matthews Packaging & Hygiene are looking for an experienced Customer Service professional to join our Mangere team
1d ago
Listed ten hours ago

Customer Champion - Billings and Payments

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay $55k - $65k + benefits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid flexible working environment.
  • Fantastic team with training and development opportunities
  • A great environment where there is loads of variety
If you have outstanding communication skills and a real desire for helping customers, then we want to hear from you!
10h ago
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