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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed six days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
6d ago
Listed two days ago

Kaiārahi Pokapū Tauira | Student Service Centre Adviser

at Victoria University of Wellington

This is a Full time job

Kelburn, Wellington
$55,244 to $77,346 per annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent, full-time opportunity
  • 4 weeks annual leave plus University Holiday Leave
  • Benefits e.g., Unisaver and Southern Cross Group Scheme
We are looking for a customer service focused Student Service Success Adviser to join our team on a permanent contract.
2d ago
Listed three days ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Hamilton Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
3d ago
Listed nine days ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Wellington Central, Wellington
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Wellington Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
9d ago
Listed seven days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
7d ago
Listed six days ago

Facilities Manager

at Savills Pty Ltd

This is a Full time job

Porirua, Wellington
Competitive annual salary package
subClassification: Body Corporate & Facilities ManagementBody Corporate & Facilities Management
classification: Real Estate & Property(Real Estate & Property)
  • Dynamic and fast paced working environment
  • Opportunity to grow and further develop you career
  • Located in Porirua, only 15 mins from Wellington
We’re looking for an enthusiastic Facilities Manager to join our dynamic Centre Management team at North City Shopping Centre, Porirua.
6d ago
Listed seven days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
7d ago
Listed seven days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
7d ago
Listed three days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
3d ago
Listed thirteen days ago

Facilities Manager

at Assemble

This is a Full time job

Wellington
Salary plus bonus
subClassification: Body Corporate & Facilities ManagementBody Corporate & Facilities Management
classification: Real Estate & Property(Real Estate & Property)
  • Listed property company
  • Coordinate & deliver key operational functions for the shopping centre
  • Great exposure and career development opportunity
Stride Property are looking for a Facilities Manager for the Johnsonville shopping centre.
13d ago
Listed seven days ago

Victim Support - Team Leader, Lower Hutt

at Manaaki Tāngata - Victim Support

This is a Full time job

Lower Hutt, Wellington
subClassification: Volunteer Coordination & SupportVolunteer Coordination & Support
classification: Community Services & Development(Community Services & Development)
  • Make a real difference in your community
  • Be a part of an amazing team
  • $80,115 gross salary
Manaaki Tāngata Victim Support is looking for a permanent, fulltime, Team Leader for our well established centre based in Lower Hutt
7d ago
Listed seven days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
7d ago
Listed seven days ago

Pou Ārahi / Māori Health and Wellbeing Advisor

at The Salvation Army NZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Indigenous & Multicultural ServicesIndigenous & Multicultural Services
classification: Community Services & Development(Community Services & Development)
  • Provide strategic and operational cultural leadership
  • Build capability in Te Ao Māori within The Salvation Army's Auckland services
  • Opportunity for you to shape the role
Join us and provide strategic and operational cultural leadership, tikanga Māori support and advice to the Auckland Bridge and Epsom Lodge.
7d ago
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