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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed thirteen hours ago

Kaiārahi Pokapū Tauira | Student Service Centre Adviser

at Victoria University of Wellington

This is a Full time job

Kelburn, Wellington
$55,244 to $77,346 per annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent, full-time opportunity
  • 4 weeks annual leave plus University Holiday Leave
  • Benefits e.g., Unisaver and Southern Cross Group Scheme
We are looking for a customer service focused Student Service Success Adviser to join our team on a permanent contract.
13h ago
Listed one day ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Hamilton Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
1d ago
Listed seven days ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Wellington Central, Wellington
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Wellington Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
7d ago
Listed five days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
5d ago
Listed seven days ago

Contact Centre Representative

at Smartpay Australia PTY Limited

This is a Full time job

Wairau Valley, Auckland
$55,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield location
  • Fun, supportive team environment
  • Launch your career in the financial services industry
Want to be part of a high performing Customer Service & Tier 1 Technical support team with one of the highest NPS Scores in our industry?
7d ago
Listed five days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
5d ago
Listed twenty nine days ago

Monitoring Centre Operator

at Allied Universal Electronic Monitoring Australia Pty Ltd

This is a Full time job

Ponsonby, Auckland
$50,000 – $54,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a global industry leading technology and service company.
  • Convenient location in Ponsonby with onsite parking provided.
You will provide critical electronic monitoring services to our clients to ensure compliance and assist law enforcement and government agencies.
29d ago
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