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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed four days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
4d ago
Listed three days ago

Client Engagement Specialist

at Kin

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Organisation transforming the lives of girls, women, and whānau
  • Engagement opportunity
  • Opportunity to influence change
Engage and support individuals and families experiencing hardship by providing guidance and connecting them with resources to improve wellbeing.
3d ago
Listed three days ago

Business Analyst

at Vector Limited

This is a Full time job

Newmarket, Auckland
Hybrid, flexible working + many health benefits
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Bring your strong influencing, negotiation skills to this dynamic role
  • A role where you can frame problems and apply your robust BA skills
  • Health and wellness benefits + full Income protection & life Insurance
Senior role for a customer savvy BA, who can identifying opportunities across our value steams to improve business processes and user experience.
3d ago
Listed three days ago

Group Product Manager

at Xero

This is a Full time job

Parnell, Auckland
5 weeks leave and own a part of Xero with shares!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead and coach a team of product managers, elevate product management capability
  • Collaborate with stakeholders in developing a strategic vision and roadmap
  • Great benefits, culture and work life balance!
An exciting opportunity for an experienced Group Product Manager with strong product and people leadership experience! Work from our Auckland office!
3d ago
Listed seven hours ago

Customer Experience Owner

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
A key member of the Leadership team in the L&P Tribe, you will lead enterprise squad(s) to deliver tangible home lending experiences to customers.
7h ago
Listed three hours ago

Senior Risk & System Analyst

at Urban Intelligence

This is a Full time job

Christchurch Central, Canterbury
$100,000 – $140,000 per year
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Have you got extensive experience using Python?
  • Are you innovative problem-solver extraordinaire?
  • Be part of a small passionate team with flexible work conditions.
Do you want to make a positive impact on the world today by tackling climate change and building resilience?
3h ago
Be an early applicant
Listed four days ago

P&P Systems Solutions Lead

at Fletcher Building Group

This is a Full time job

Penrose, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Join the team responsible for our HR systems, Workday, Cornerstone & Avature
  • Carve out a rewarding career at FletcherTech in a driven & engaged team
  • Penrose location + free carparking + hybrid flexible working model
As an P&P (HR) Systems Lead, you'll plan, implement & deploy new and improved functionalities in our Learning Management System (LMS), Cornerstone.
4d ago
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed three days ago

Data and Insights Specialist

at MIT | Te Pūkenga

This is a Full time job

Manukau, Auckland
Enjoy staff benefits at discounted rates!
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Culturally rich environment
  • Values driven organisation
  • Continuous Learning opportunities
We have an exciting opportunity for someone who has a passion for data and providing insightful information to join the Marketing Team at MIT.
3d ago
Listed four days ago

P&P Systems Solutions Lead

at Fletcher Building Group

This is a Full time job

Penrose, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Join the team responsible for our HR systems, Workday, Cornerstone & Avature
  • Carve out a rewarding career at FletcherTech in a driven & engaged team
  • Penrose location + free carparking + hybrid flexible working model
As an P&P (HR) Systems Lead, you'll plan, implement & deploy new and improved functionalities in our Learning Management System (LMS), Cornerstone.
4d ago
Be an early applicant
Listed three days ago

Business Analyst / Reporting Analyst

at Nectar NZ Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Leading edge NZ owned Fintech company offering fully digitised lending
  • Partner with all levels across IT, Operations and Lending to deliver projects
  • Able to make a difference delivering process, reporting and systems improvements
Nectar Money are investing in the future and are looking for their next superstar Business/Reporting Analyst
3d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed four days ago

Business Analyst

at Sanford

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Hybrid work environment
  • Competitive Salary on offer
  • Beautiful Auckland CBD office on the water
Seeking a Business Analyst to enhance and refine our MES and ERP systems (process and technology) that have been recently implemented in the business.
4d ago
Listed seven hours ago

Telecare Field Representative - Whangarei

at Hato Hone St John

This is a Full time job

Whangarei Central, Northland
Starting Salary of $59K plus other benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a supportive team
  • Discounts off goods and services
  • Free Ambulance transport for you and your family nationwide
Help our clients to live independently and safely in their own homes for longer. Field-based, permanent full-time role, 40 hours per week On-call rota
7h ago
Listed four hours ago

Customer Service Representative

at Mico

This is a Full time job

Alexandra, Otago
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Varied role and a great opportunity to grow your career
  • Great rate + Quarterly bonus + Kiwisaver + Perks & benefits + Training & Dev
  • Big company benefits incl Employee Education Fund
Bring your customer service skills and strong work ethic into a team-focused role with a difference. Fun team and great career opportunities!
4h ago
Be an early applicant
Listed eleven days ago

Customer Solutions Expert - Part-time

at Tax Traders Ltd

This is a Part time job

Newmarket, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Part time - 20 hours per week
  • Join a collaborative and fun team
  • A pivotal role in our business with an opportunity to grow your skills
If you love helping people, solving complex problems with creative solutions and love detail and process, then we could be the place for you.
11d ago
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