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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Be an early applicant
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed two hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2h ago
Be an early applicant
Listed three days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
3d ago
Listed eight hours ago

Operations Manager - Event Health Services

at Hato Hone St John

This is a Full time job

Auckland CBD, Auckland
subClassification: Ambulance/ParamedicsAmbulance/Paramedics
classification: Healthcare & Medical(Healthcare & Medical)
  • Work for one of New Zealand’s most trusted brands
  • Hybrid working; collaborative and high trust culture
  • Member discount on Goods & Services - Torpedo 7, Harvey Norman, JB HI & more!
Event Health Services play a vital role in keeping event participants and spectators safe at over 4000 events across New Zealand every year.
8h ago
Listed three hours ago

Decision Officer

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Wellington Central, Wellington
$79,067 - $91,448 (including 4% superannuation)
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
  • Make fair, equitable and transparent decisions
  • Work across the wider team to support veterans
  • Wellington CBD based role, close to public transport
Bring your experience in statutory decision-making, health & an understanding of veteran’s health issues
3h ago
Listed four days ago

Family History Assessor - New Zealand Familial Gastrointestinal Cancer Service (

at Te Whatu Ora Health NZ – Te Toka Tumai Auckland

This is a Full time job

Wellington Central, Wellington
subClassification: Nursing - General Medical & SurgicalNursing - General Medical & Surgical
classification: Healthcare & Medical(Healthcare & Medical)
  • Make the next step in your career Nursing or Allied Health Career!
  • Offer specialist management advice and information on familial GI Cancer
  • Co-ordinate surveillance for high risk families
Do you want to work as a family history assessor to facilitate the diagnosis of hereditary cancer? Bring your 5 years exp and make a difference!
4d ago
Listed three hours ago

Care Coordinator - Careway

at MercyAscot Hospital

This is a Full time job

Mount Eden, Auckland
Competitive remuneration & employee benefits
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
  • Permanent Full-time role - great central location
  • Supportive working & learning environment with fantastic wellbeing support
  • Benefits incl staff discounts on services, retail, childcare & gym memberships
Bring your administrative & coordination skills and help us provide injured New Zealanders with better and faster access to great healthcare services
3h ago
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