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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed two days ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
2d ago
Listed sixteen hours ago

Customer Service Manager

at Clanwilliam

This is a Full time job

Christchurch Central, Canterbury
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a business that enables better healthcare outcomes
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Get international experience for a global business
Lead a dynamic team to deliver exceptional customer experiences and drive operational excellence as our Customer Service Manager.
16h ago
Be an early applicant
Listed seven days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
7d ago
Listed three days ago

Business Development Manager

at Twoticks

This is a Full time job

Wellington Central, Wellington
$180000 ote negotiable on experience
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
  • Government focussed Web development solutions
  • Excellent package ($180k OTE neg) with ability to overachieve
  • Highly successful business with great track record
Leading Web Site & App developer is adding a BDM to their team, selling into Govt sector you will help grow the existing revenue & client base
3d ago
Listed ten days ago

Technical Account Director - Cyber Security

at 84 Recruitment

This is a Full time job

Auckland
NZD 140000 - 170000 per annum
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
  • Empowering, Supportive, Vibrant and Collaborative Culture
  • A well-defined and achievable career progression plan
  • Flexible working arrangements, an epic modern office space!
Grow your career with one of NZ's most iconic and rapidly growing brand.
10d ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
Listed eight days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
8d ago
Listed twenty one days ago

Senior Business Development Manager

at IT360

This is a Full time job

Wairau Valley, Auckland
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
  • Strong Lead Generation via Spark Business Hubs
  • BBQ and Drinks Most Fridays
  • Vehicle Allowance / Mobile Phone
This BDM role has an enormous amount of potential due to recently formed partnerships with iT360. Company with Great Values, Lots of Growth!
21d ago
Listed twenty two days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
22d ago
Listed eighteen days ago

Technical Pre/Post Support Role - ICT Distribution

at Bluechip Infotech New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic opportunity to take the next step in your career with a great team
  • Add "product expert" to your CV
  • Brand new office in Ellerslie
If you are passionate about technology and educating customers and helping them solve their business problems then this role has your name on it.
18d ago
Listed twenty one days ago

Customer Service Lead

at Thankyou Payroll

This is a Full time job

Wellington Central, Wellington
$83,000 – $97,000 per year
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Warm and Respectful Company Culture
  • Take Ownership of the Customer Service
  • Extensive Package of Employee Wellbeing Benefits
We're focused on making good things happen. You'll help us deliver an exception customer experience by bringing a fresh perspective to our services.
21d ago
Listed four days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
4d ago
Listed eighteen days ago

Business Development Manager

at Potentia Wellington

This is a Full time job

Wellington
subClassification: Sales - Pre & PostSales - Pre & Post
classification: Information & Communication Technology(Information & Communication Technology)
  • Drive Modern IT Sales Solutions in the Wellington Market
  • Competitive Base Salary + OTE + WFH flexibility
  • Health Insurance + Paid Phone Plan
Leading IT consultancy firm looking for an experienced Business Development Manager with a proven track record in the private tech sector.
18d ago
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